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Verizon FIOS Sales Agent

Role overview

Qualifications

  • 1 year of sales experience-mandatory (Call center preferred)
  • Computer proficiency in Windows-based applications
  • Strong oral, interpersonal and communication skills
  • Self-directed with analytical skills

Responsibilities

  • Contact customers who are eligible for Verizon FiOS Home services
  • Establish new customer accounts for TV and Internet services
  • Navigate multiple web interfaces/browsers/systems competently
  • Problem solve in a positive, productive manner

Key facts

Hard skills

Other skills

  • Sales
  • Computer Literacy
  • Problem Solving
  • Analytical Skills
  • Communication
  • Web Navigation
  • Social Skills

About the company

Ecco Group USA logo

Ecco Group USA

Business Consulting & Services

Headquartered in Deerfield Beach, FL Ecco Group was founded in 2007. Our team proudly supports some of the most recognized brands on the globe from our full-service contact center operations built upon our core fundamental values: Integrity Agility Execution Excellence Commitment Accountability We have built a turn-key solution providing inbound/outbound voice, digital agent, IVR, chat, email, and back-office solutions. Through our success we have expanded our operations throughout the US, Mexico, and the Dominican Republic offering a scalable, bilingual, low-cost solution to our customers.

Company details

Company typeLarge
IndustryBusiness Consulting & Services
Company size5001 - 10000

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Job description

ECCO Group USA is hiring for their Verizon FIOS Home Services Program.

Are you interested in a remote work from home position with a reputable company?


In this role, you will contact customers who are eligible for Verizon FiOS Home services and establish new customer accounts for TV and Internet services. ECCO Group offers Work from Home schedules, if you qualify, with paid comprehensive 5-dayremote training. ECCO Group USA offers hourly pay plus commission paid out weekly.

Full Time Schedule:

  • 38+ hours per week
  • Paid Orientation will be held on 10/5/26 from 4pm-5pm
  • Paid training will be 11:30pm-6pm.
  • Schedule Monday-Saturday 9:30am-6pm; with a mid-week off day and every Sunday off.
  • Hourly pay is $11/hr. plus commission and bonuses based on sales performance. ($15/hr. in FL.)
  • Must be cleared by IT and install our required programming on your PC during our system setup session prior to start date.

Required Qualifications:

  • 1 year of sales experience-mandatory (Call center preferred)
  • Computer proficiency in Windows-based applications
  • Comfortable relating to customers and offering solutions with ability to problem solve in a
    positive, productive manner
  • Self-directed with analytical skills
  • Strong oral, interpersonal and communication skills


Preferred Qualifications

  • Home services experience – sales
  • Strong sales skills, including courteous telephone etiquette and professionalism
  • Ability to navigate multiple web interfaces/browsers/systems competently
  • Call Center Sales experience or Outside Sales experience a plus!

Required Prerequisites:

  • Must pass 7-year background check
  • Must have secured designated workspace separate free from distractions and noise
  • Must be hardwired for internet service with ethernet cord – NO WIFI (or Hot Spot)-or must purchase an approved adapter from our list.
  • Must have USB headset with microphone – mute and noise cancelling function
  • Must have a Windows 12 or better computer (No Mac books or Chrome books)
  • $11/HR PLUS COMMISSIONS

Ecco Group is an Equal Employment Opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, veteran status, or any other status protected under local, state or federal laws.


Compensation: 11

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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