Pre-Sales Solutions Architect - LATAM

Blackwall is an AI-enabled security and web infrastructure company dedicated to safeguarding web ecosystems from automated threats.

Deployed across 2.3M+ websites and applications, GateKeeper, the company’s flagship product, is trusted by 100+ service & hosting partners globally to enhance performance, reduce operational costs, and maximize revenue by protecting SMB customers worldwide against emerging threats with simplicity, affordability, and scalability.

As a Pre-Sales Solutions Architect you will work as part of our Infrastructure and Solutions teams and play a crucial role in supporting our Sales team.

You will leverage your expertise to connect the customers' demand with our Security Software Products and Solutions. This covers all aspects from crafting solutions for customers as well as leading Proof of Concepts (PoC) and advising customers on architecture, technology, network-security and matching this to viable business models.

You’ll work closely with customers to explore their infrastructure, identify pain points, and propose secure, scalable solutions. By combining technical knowledge with strong communication skills, you’ll build credibility, support the sales cycle, and ensure each solution aligns with both technical and business goals.

This role is individual-contributor-oriented, requiring a strong team player with a proven track record in the cybersecurity area of expertise, preferably within the hosting industry, e-Commerce or cloud infrastructure projects

Role Details:

• Role reports to: Head of Tech Operations

• Engagement type: Independent contractor/B2B

• Location: remote within LATAM

• Compensation: Paid position; rate depends on experience and location

What You’ll Be Doing:

• Manage Projects to integrate Blackwall products and solutions into client and partner environments.

• Assess current systems architecture and collaborate with Architect and Developer teams to recommend solutions or improvements.

• Resolve technical issues as they arise and design, modify, and test technical solutions.

• Provide guidance to development teams and clients, informing stakeholders about technical issues and assessing the business impact of technical choices.

• Update stakeholders on product development processes and interact directly with clients to understand their needs, challenges, and requirements.

• Analyze client systems or processes to identify opportunities where Blackwall solutions can add value.

• Conduct product demonstrations and presentations to showcase Blackwall products' functionality and how they address client needs.

• Collaborate with sales teams to outline proposed solutions, emphasizing both technical aspects and business value.

• Provide ongoing third-level technical support to partners, addressing questions, concerns, and technical issues.

What You Bring:

• Minimum of 5 years of progressive experience in the Infrastructure, Hosting or E-Commerce field, preferably as Sales Engineer or Solutions Architect with Customer focus

• Intermediate to advanced Linux skills, with strong hands-on experience using the Linux command line for administration, troubleshooting, and operational tasks.

• Good exposure in web-hosting, firewalling and web-traffic management.

• Comfortable working in a startup environment with commitment to our shared success.

• Willingness to take ownership of projects and problems and drive timelines and manage deliverables.

• Exceptional communication skills with the ability to build and maintain strong client and partner relationships.

• Demonstrated ability to work collaboratively and cross-functionally in a fast-paced, dynamic environment.

• Self-motivated individual contributor who can also excel as a team player.

• Strong analytical and problem-solving skills.

• Fluent in English and Spanish.
  

Why Join Blackwall:

• Be part of a fast-growing cybersecurity company backed by leading European investors.

• Work fully remote with a distributed team across Europe, APAC, and the Americas.

• Collaborate with experts in cybersecurity, infrastructure, and AI-driven innovation.

• Contribute directly to how millions of websites stay protected and perform better every day.

• Join a team that values clarity, accountability, and human connection over hierarchy.

We are committed to creating a diverse and inclusive environment and encourage all applicants to apply for our roles. We actively value and seek diverse talent!

Learn more about us at:https://blackwall.com