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JR-207418 Workload Automation Technical Consultant

Role overview

Qualifications

  • At least 5 years in a technical engineering, development or administration role
  • Confident Linux shell scripting (Bash/KSH), and working knowledge of PowerShell
  • Ability to read and write Java or a similar language (C#, Groovy, Kotlin)
  • Fluent English, clear technical documentation skills

Responsibilities

  • Run workshops with customer IT operations to capture requirements and agree on the target automation design
  • Design the RunMyJobs solution covering structure, naming standards, calendars, alerting, SLAs, security
  • Set up connectivity, install and troubleshoot Redwood agents on various servers
  • Produce technical design documents, runbooks, and quick reference guides

Key facts

Hard skills

Other skills

  • Communication

About the company

Customertimes Corp logo

Customertimes Corp

A Salesforce Partner since 2008, Customertimes provides product development, software implementation, ISV products, and outsourcing to customers in 63 countries around the world. Customertimes has been recognized by Salesforce as Expert Navigator in Sales Cloud, Service Cloud, Experience Cloud, Customer 360 Platform, and PDO/AppExchange, and as a Level 2 Specialist in two other categories. The CT team can assist at any stage of your product development or implementation project and can optimize your existing CRM and ERP implementations so you get business results in weeks, not years. With a track record of more than 4,000 successful Salesforce engagements and a team of 1800+ consultants, developers, business analysts, and mobile experts, we are known for helping our customers align their technology with their goals to enhance productivity and business value. Customertimes is headquartered in New York with regional offices in London, Paris, Toronto, Kyiv, Riga, Warsaw, and Podgorica.

Company details

Company typeLarge
Company size1001 - 5000

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Job description

Hello, our name is Customertimes, but you can call us CT. We are a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1000+ experts working across 65+ countries.

About this job:
Projects fall into two types:

  • New RunMyJobs implementations: mainly SAP-centric (ECC, S/4HANA, RISE) and including non-SAP systems;
  • Migrations to RunMyJobs from BMC Control-M, Broadcom AutoSys and Broadcom Automic Automation (UC4) solutions.

Location: LATAM

How you'll make an impact:

  • Run workshops with customer IT operations, SAP Basis and application teams to capture requirements and agree the target automation design;
  • Hands-on experience with RunMyJobs or experience as an engineer, developer or administrator on BMC Control-M, Broadcom AutoSys or Broadcom Automic Automation (UC4)
  • Assess existing scheduling estates: jobs, dependencies, calendars, agents and run history;
  • Design the RunMyJobs solution, covering structure, naming standards, calendars, alerting, SLAs, security, and promotion from development to test to production;
  • Set up connectivity: install and troubleshoot Redwood agents on Linux, Windows, and UNIX servers, configure the Secure Gateway (including proxies and certificates), and connect SAP systems;
  • Build automation using job definitions, workflows (chains), schedules, events, file triggers, RedwoodScript (Java-based) and REST API integrations;
  • For migration projects:
    • Extract definitions from Control-M, AutoSys or Automic and convert them using Redwood's tooling;
    • Resolve what does not convert automatically;
    • Run parallel testing, cutover and decommissioning of the legacy scheduler;
  • Unit test your work, demonstrate it to key users, and support integration testing (SIT), user acceptance testing (UAT), go-live and hypercare;
  • Produce technical design documents, runbooks and quick reference guides, and transfer knowledge to customer teams.

What makes you a great fit:

Required skills for all candidates

  • At least 5 years in a technical engineering, development or administration role, including building automated workflows, pipelines or batch processes in any tool;
  • Scripting: confident Linux shell scripting (Bash/KSH), and working knowledge of PowerShell;
  • Programming: ability to read and write Java or a similar language (C#, Groovy, Kotlin);
  • Operating systems: Linux and Windows Server administration at a level where you can install and troubleshoot services, users, and permissions;
  • Networking: HTTPS, TLS certificates, proxies, DNS and firewall rules;
  • SQL and APIs: working SQL skills and experience calling REST APIs (JSON, API keys, OAuth);
  • Automation quality: you write automation that is restartable, parameterized, and logs clearly, and you are comfortable working under change control across development, test and production environments;
  • SAP: at least an understanding of how ERP background processing works. Deep SAP knowledge is a plus;
  • Communication: fluent English, clear technical documentation skills.

You are a star if you have:

  • SAP S/4HANA, RISE with SAP, SAP BW process chains, SAP BTP, SAP IBP or SAP Cloud ALM;
  • ServiceNow integration, cloud platforms (Azure, AWS, GCP), and managed file transfer (SFTP);
  • SAP Basis certification; BMC Control-M or Broadcom certifications.

If you're looking to contribute to global projects, grow your skills, shape the way you work, and be part of a connected international community — Customertimes is the place to build your next career chapter. Are you ready to spark the tech with us?

Job ID:JR-207418

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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