Remote Customer Itinerary Service Assistant

Role Overview
We are expanding our remote team and looking for individuals who enjoy assisting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This is an ideal role for candidates who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities
Assist clients with coordinating personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Support updates, modifications, and service-related inquiries
Maintain accurate records and documentation
Complete required training

What We Offer
Fully remote role
Flexible schedule
Ongoing training and professional development
Collaborative team

Qualifications
Authorized to work in the US, UK, Mexico, Australia, or Spain
Must be at least 18 years of age
Strong written and verbal English communication skills
Reliable internet connection and smartphone (computer is strongly recommended)
Strong customer service experience is preferred