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Client Itinerary Support Service - Remote

Role overview

Qualifications

  • Citizenship in the US, UK, Mexico, Australia, or Spain
  • Fluent in English with strong communication skills
  • Must be at least 18 years of age
  • Customer service or hospitality background a plus

Responsibilities

  • Design and manage personalized itineraries
  • Research and coordinate reservations across multiple vendors
  • Understand client preferences and provide tailored recommendations
  • Communicate clearly and promptly with clients

Key facts

Hard skills

Other skills

  • Problem Solving
  • Detail Oriented
  • Customer Service
  • Communication
  • Physical Flexibility

About the company

Triptastic Adventures logo

Triptastic Adventures

  • Travel, Tourism & Airlines
  • Unknown
Unknown

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Job description

We are increasing our remote team and are looking for ambitious individuals who enjoy helping others create meaningful experiences. In this role, you will coordinate and book reservations for clients around the world including accommodations, cruises, excursions, transportation, and events.

The ideal applicant thrives with organization, problem-solving, attention to detail, and connecting with people. You will have flexibility, ongoing training, and access to exclusive perks while working remotely.

Responsibilities:

  • Design and manage personalized itineraries
  • Research and coordinate reservations across multiple vendors
  • Understand client preferences and provide tailored recommendations
  • Communicate clearly and promptly with clients
  • Resolve any booking-related issues
  • Maintain accurate records and client notes
  • Participate in ongoing training and skill development

Benefits:

  • Fully remote setting
  • Flexible schedule
  • Access to exclusive perks and incentives
  • Supportive team environment

Requirements:

  • Citizenship in the US, UK, Mexico, Australia, or Spain
  • Fluent in English with strong communication skills
  • Must be at least 18 years of age
  • Smartphone with internet access (laptop or desktop is also recommended)
  • Customer service or hospitality background a plus

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