Financial Support Services Specialist

Reason: Peak Period
Department: Client Banking
Job Category: Finance
Job Title: Financial Support Services Specialist
Duties:
To serve as a financial liaison to internal and external business partners (e.g. clients, carriers, IT, client services, etc.); to provide support by assisting stakeholders and management with research, analysis, resolution, questions and concerns.


PRIMARY PURPOSE: To serve as a financial liaison to internal and external business partners (e.g. clients, carriers, IT, client services, etc.); to provide support by assisting stakeholders and management with research, analysis, resolution, questions and concerns.


ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Maintains and analyzes accounts and financial data to ensure accounts and variances are accurately stated; and conducts timely reconciliations.
Performs root cause analysis and research to identify and resolve discrepancies.
Maintains effective and productive relationships with both internal and external business partners.
Handles incoming requests and communicates status/resolution to requestor and relevant stakeholders.
Serves as a financial liaison responsible for receivable and relationship management; partners with internal and external business partners.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned
Supports the organization's quality program(s).
Skills: Open to Remote or hybrid - on-site at Memphis, TN or Dublin, OH (preferred) - Preferred CST HOURS
QUALIFICATIONS
Education & Licensing Bachelor's degree from an accredited college or university preferred.
Experience Four (4) years of experience in the accounting field or equivalent combination of education and experience required.
Skills & Knowledge
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Leadership/management/motivational skills
Analytical and interpretive skills
Strong organization skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to work independently or in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
Keywords:
Education: .
Skills and Experience:
Patents: No
Publications: No
Veteran Status: No
# of Positions: 1

Location:
Dublin, OH
5555 Glendon Court,

Schedule:
Start Date: 06/01/2026
Estimated End Date: 01/02/2027
Hours Per Week: 40.00
Hours Per Day: 8.00
Interview Notes: PREFER CST HOURS
Financials:

Currency USD

Contact Information:
MSP Contact Name: Fakult, Joe
MSP Phone: