Logo for Ashfield, part of UDG Healthcare (now Inizio)

People Operations Specialist Onboarding - Maternity Cover

Role overview

Qualifications

  • Ability to manage a varied workload and meet deadlines
  • Excellent customer service skills
  • Collaborative, adaptable and resilient approach
  • Detail-oriented and improvement-focused with strong Microsoft Office skills

Responsibilities

  • Process onboarding in Greenhouse and Workday
  • Monitor onboarding tasks in Service Now
  • Initiate and monitor background checking
  • Develop strong, positive relationships with both team members and candidates

Key facts

Hard skills

Other skills

  • Microsoft Office
  • Customer Service
  • Communication
  • Teamwork
  • Problem Solving
  • Detail Oriented
  • Adaptability

About the company

Ashfield, part of UDG Healthcare (now Inizio) logo

Ashfield, part of UDG Healthcare (now Inizio)

Pharmaceutical Manufacturing

We are now part of Inizio, a strategic partner for companies in health and life sciences. Connecting a full suite of advisory, medical, marketing, communications and patient and stakeholder engagement services across the lifecycle of a drug, Inizio supports its partners from initial assessment to loss of exclusivity. Inizio has five specialist business units, each comprising of best-in-class companies that provide the depth, breadth and scale to activate transformational change and reimagine health. Visit the Inizio page, or www.Inizio.Health for more information.

Company details

Company typeXLarge
IndustryPharmaceutical Manufacturing

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Job description

People Operations Specialist Onboarding - Maternity Cover

You will focus on new hires, processing them into Workday, and initiating and monitoring background and ID checks. You will also communicate with colleagues to ensure a consistent and seamless new hire journey, from offer through to induction. As the subject matter expert, you will deliver an exceptional candidate experience.

Here's What You'll Be Doing

  • Process onboarding in Greenhouse and Workday.

    • Monitor onboarding tasks in Service Now

    • Process new hire and greenhouse welcome.

    • Troubleshoot integration issues.

    • Provide up to date reporting to support compliance.

    • Monitor new hire candidate feedback.

    • Accurate and timely documentation and processing.

    • Meet Payroll processing timelines.

    • Process and track referral payments.

  • Initiate and monitor background checking (e.g. referencing, employment, DBS, qualifications etc).

    • Ensure background checks are monitored and completed promptly.

    • Respond to any concerns quickly and escalate them.

    • Support with invoice processing invoice payments if required.

  • Responsible for new hire compliance regarding Right to Work/ I-9 documents

    • Accurate and timely processing of visa information and documentation.

    • Regularly scheduled auditing of completion.

    • Workday is up to date and accurate.

    • Flag any concerns with RTW

  • Develop strong, positive relationships with both team members and candidates throughout the onboarding journey.

  • Process relevant documentation, including letters, forms, and guidance material following any required changes and ensure these reflect our brand.

  • Meet all information security requirements, including data protection, in accordance with the Group's policy, procedures, and statutory requirements.

  • Takes a to project activity and additional tasks which support the continuous improvement of the service.

    • Feedback on challenges and opportunities for improvement of processes and behaviours.

    • Participates and takes an active role in projects to support the ongoing improvement of the service.

What Do You Bring To The Role?

  • The ability to manage a varied workload and meet deadlines.

  • Customer-focused, responsive and proactive in identifying needs and resolving issues.

  • Excellent customer service skills - able to guide future employees through the onboarding process

  • A Collaborative, adaptable and resilient approach

  • Detail-oriented and improvement-focused, with strong Microsoft Office skills and a desire to find better ways of working.

Desirable

  • CIPD qualified (or equivalent qualification) or a willingness to work towards a relevant qualification.
  • Experience working with cloud-based HRIS (preferably Workday).
  • Experience working with an ATS system (preferably Greenhouse).

About iNIZIO 

At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients. 

What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be. 

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We strive to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental

#LI-REMOTE

#LI-PW2

Don't meet every job requirement? That's okay! Our company is dedicated to building an inclusive and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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