Field Service Technician

SKILLS & EXPERIENCE REQUIRED

Mechanical

• Able to understand and read mechanical plans, drawings, and site layouts
• Knowledge of industrial equipment 
• Experience with installation, alignment, and commissioning of pumps, mixers, or other industrial equipment is important for success in this position
• Knowledge on how to troubleshoot improperly operating equipment
• Willingness and aptitude to learn new mechanical skills
• Knowledge of VFD and/or PLC’s in industrial setting preferred
• Knowledge of rigging, forklift operation, and confined space entry preferred
• Welding, rigging certification preferred

Computer Skills

• Ability to perform basic tasks on a computer including Microsoft Office Suite
• Ability to perform basic tasks on a mobile device
• Microsoft Dynamics 365, Excel abilities are preferred

Energy & Drive

• Self-motivated to complete assigned tasks
• Will be energized by challenges and drawn towards opportunities
• Will be focused on reaching a quality solution which is acceptable to our customer and the business

Organizational

• Confident and professional when representing the company
• Collaborate with engineering, sales, and service teams to deliver a seamless customer experience

Personal and Interpersonal

• A strong sense of customer focus (internal/external)
• Professional demeanor in customer-facing roles
• Ability to work independently and collaboratively in a team

Quality Assurance

• Carry out all duties in accordance with the Quality Assurance procedures and department/area work instructions
• Contribute to general improvements in the quality and key activities of the department/area

Training

• Participate in training where/as required
• PEC Core (OSHA 30) 
• Welding capabilities 

Health, Safety and Environment

• Carry out all duties safely and in accordance with the Health & Safety Policy, Employee Handbook, procedures, training and instruction
• To be safety conscious and report any safety hazards to the HSE representative

COMPETITIVE BENEFITS: (visit usbenefits.nov.com for more information about our benefits offerings)

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest
• Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information
• FREE MDLIVE virtual visits (when enrolled in an NOV medical plan)
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees)
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals
• All regular full-time employees receive up to 11 paid holidays per year