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AVP-Solution Architect

Role overview

Qualifications

  • Deep operational fluency in LA insurance and TPA administration
  • Proven track record in presales solutioning
  • Estimation discipline
  • Executive-level storytelling

Responsibilities

  • Drive the development of winning strategies for complex RFI/RFP responses
  • Architect operationally grounded TPA and LA solutions
  • Lead estimation governance for multi-million-dollar engagements
  • Act as the primary client-facing solution authority during orals, discovery sessions, and executive briefings

Key facts

Hard skills

Other skills

  • Governance
  • Collaboration

About the company

EXL logo

EXL

  • Outsourcing & BPO
  • XLarge
  • 10,001+
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

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Job description

Work Location- Remote- United States

US Salary Range- $140K-160K 

https://www.exlservice.com/us-careers-and-benefits

Unlike a support or documentation role, this position drives the development of winning strategies for complex RFI/RFP responses, architects operationally grounded TPA and L&A solutions, and leads estimation governance for multi-million-dollar engagements. The incumbent acts as the primary client-facing solution authority during orals, discovery sessions, and executive briefings, and collaborates tightly with Sales, Delivery, Product, and SME teams to ensure every proposal reflects EXL's delivery capability and competitive differentiation.

The ideal candidate brings deep operational fluency in L&A insurance and TPA administration — not just platform knowledge — combined with a proven track record in presales solutioning, estimation discipline, and executive-level storytelling.

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