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Delivery Manager

Role overview

Qualifications

  • Deep domain expertise in life and annuity products
  • Strong understanding of the Third-Party Administrator (TPA) ecosystem
  • Proven project management expertise
  • Experience in managing system integrations and platform upgrades

Responsibilities

  • Lead and manage complex initiatives across the life insurance and annuity landscape
  • Drive end-to-end delivery across cross-functional teams, vendors, and client stakeholders
  • Manage scope, timelines, risks, and communications
  • Align with client expectations and strategic business goals

Key facts

Hard skills

Other skills

  • Communication

About the company

EXL logo

EXL

IT Services & IT Consulting

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

Company details

Company typeXLarge
IndustryIT Services & IT Consulting
Company size10001

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Job description

Work Location- Remote- United States

US Salary Range- $115K-$120K 

https://www.exlservice.com/us-careers-and-benefits

We are seeking an experienced Life and Annuity Manager to lead and manage complex initiatives across the life insurance and annuity landscape. The ideal candidate will bring deep domain expertise in life and annuity products and a strong understanding of the Third-Party Administrator (TPA) ecosystem, including platforms such as Policy Admin system, New Business, Underwriting rules, Post issue Workflow, Portals, document management systems, policy conversions, and operations.

This role demands a seasoned professional with proven project management expertise, capable of driving end-to-end delivery across cross-functional teams, vendors, and client stakeholders. You will be expected to manage scope, timelines, risks, and communications, while aligning with client expectations and strategic business goals.

Experience in working within TPA operating models, managing system integrations, platform upgrades, and implementing digital and AI-based initiatives will be a significant advantage. Strong communication.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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