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Business Analyst I

Role overview

Qualifications

  • Experience troubleshooting complex incidents and providing Level 3 support.
  • Experience creating technical documentation and test plans/scripts.
  • Strong experience with Multi-Factor Authentication (MFA) and Identity Access Management (IAM) technologies.
  • Background in IT Security, authentication, and access control solutions.

Responsibilities

  • Create and maintain technical documentation, procedures, and automated test scripts using Postman.
  • Perform unit and integration testing and support automated testing and deployment processes.
  • Troubleshoot and resolve complex MFA-related incidents and requests.
  • Provide Level 3 support for authentication platforms, applications, and processes.

Key facts

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Communication

About the company

V-Soft Consulting Group, Inc. logo

V-Soft Consulting Group, Inc.

Trusted since 1997 V-Soft is an innovative tech services company. V-Soft brings compelling value to their clients leveraging advanced and emerging tech to help clients lead their industry.

Company details

Company size1001 - 5000

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Job description

Business Analyst I
 
Primary Location: Spartanburg, SC
 
 
 
V-Soft Consulting is currently hiring a Business Analyst I for our premier client Spartanburg, SC.
 
 
Knowledge, Skills and Abilities »
 
  • Experience troubleshooting complex incidents and providing Level 3 support.
  • Experience creating technical documentation and test plans/scripts.
  • Strong experience with Multi-Factor Authentication (MFA) and Identity & Access Management
  • (IAM) technologies.
  • Background in IT Security, authentication, and access control solutions.
  • Troubleshoot and resolve complex MFA-related incidents and requests, escalating to global support teams as needed.Provide Level 3 support for authentication platforms, applications, and processes.
  • Assist with ensuring system integrity, security, scalability, and ongoing enhancements.
 
 
 
Preferred Experience:
 
  • Experience with Postman and automated testing is preferred.
  • Previous experience supporting enterprise-scale or global IT environments is highly preferred.
  • Experience with authentication platforms such as OpenText Advanced Authentication or similar solutions is a plus
 
 
WHAT YOU'LL DO:
Job Responsibilities:
 
  • Create and maintain technical documentation, procedures, and automated test scripts using Postman.
  • Perform unit and integration testing and support automated testing and deployment processes.
 
 
Interested?
 
Qualified candidates should send their resumes to pjangili@vsoftconsulting.com
 
 
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
 
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
 
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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