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The Principal Engineer is a senior individual contributor role that provides technical leadership for a rapidly growing platform initiative and partners closely with Engineering, Product, Operations, and business stakeholders to shape the platform's architecture, scalability, and long-term technical strategy. This individual will lead complex technical initiatives and drive key architectural decisions that enable teams to deliver reliable, scalable solutions. Beyond pure technical leadership, the Principal Engineer will bring demonstrated operational awareness and project management experience — serving as a connective force between engineering execution and real-world business outcomes. They will play a hands-on role in identifying operational efficiencies, contributing to product roadmap discussions, and ensuring that the platform's technical direction directly supports the goals of our customers and partners.
This role requires balancing strategic thinking with pragmatic execution — helping teams solve complex challenges while maintaining a strong focus on quality, performance, on-time delivery, and long-term maintainability. The ideal candidate is equally comfortable operating at a systems architecture level and rolling up their sleeves to move a critical initiative forward. They bring a builder's mindset, a bias toward action, and the interpersonal skills to work effectively across internal teams and external stakeholders alike.
Design and evolve a platform capable of supporting integrations across dozens of third-party systems — including pharmaceutical manufacturers and clinic systems — while maintaining reliability, observability, and operational excellence
Architect data pipelines, APIs, and services that enable seamless data exchange between veterinary clinics, pet owners, drug manufacturers, and industry partners
Translate market opportunities and customer needs into scalable technical solutions that directly support product roadmap planning and prioritization
Work to streamline processes, reduce manual effort, and improve system reliability and throughput
Oversee the end-to-end technical execution of key initiatives — managing timelines, dependencies, and cross-functional coordination to ensure on-time delivery and high-quality outcomes
Conduct architecture reviews and hands-on technical guidance sessions, providing project-level oversight for complex initiatives spanning multiple teams and systems
Identify and mitigate technical risks associated with third-party integrations, data quality, platform scalability, and system performance before they impact customers or partners
Evaluate emerging technologies and industry trends related to integrations, data platforms, APIs, and distributed systems to inform the technical roadmap
PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic’s operations while strengthening client relationships.
Our recruiting process is rooted in “Who: The A Method of Hiring” and consists of an average 2-week hiring timeline. This standardized interview process allows candidates to answer the same questions, experience the same process, and ensure a fair performance review from multiple perspectives.
Please, no external recruiters—candidate profiles submitted from external recruiting agencies will not be considered.
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