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Sourcing Specialist II

Role overview

Qualifications

  • Demonstrable experience in sourcing and/or purchasing activities
  • Familiarity with ERP systems (preferably Sage X3) and CRM systems (preferably Salesforce)
  • Excellent customer service and problem-solving skills
  • Effective interpersonal and communication skills

Responsibilities

  • Procure biospecimens to customer specifications
  • Support wider operations to ensure highest quality of order fulfilment
  • Liaise with internal and external stakeholders for timely resolution of enquiries
  • Assist in developing and implementing process improvements

Key facts

Hard skills

Other skills

  • Customer Service
  • Problem Solving
  • Communication
  • Social Skills
  • Detail Oriented
  • Time Management
  • Teamwork

About the company

BioIVT logo

BioIVT

Biotechnology

BioIVT, formerly BioreclamationIVT, is a leading global provider of high-quality biological specimens and value-added services. We specialize in control and disease state samples including human and animal tissues, cell products, blood and other biofluids. Our unmatched portfolio of clinical specimens directly supports precision medicine research and the effort to improve patient outcomes by coupling comprehensive clinical data with donor samples. Our Research Services team works collaboratively with clients to provide in vitro hepatic modeling solutions. And as the world’s premier supplier of ADME-Tox model systems, including hepatocytes and subcellular fractions, BioIVT enables scientists to better understand the pharmacokinetics and drug metabolism of newly discovered compounds and the effects on disease processes. By combining our technical expertise, exceptional customer service, and unparalleled access to biological specimens, BioIVT serves the research community as a trusted partner in ELEVATING SCIENCE®.

Company details

IndustryBiotechnology
Company size501 - 1000

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Job description

If you are an experienced Sourcing Specialist and ready for your next opportunity, we would love to hear from you!

This role offers hybrid working with flexibility to work from home 2-3 days per week. Our office is based in Burgess Hill (Victoria Business Park). Additional benefits include 25 days of annual leave plus bank holidays (increasing to 27 after 3 years of service), company funded private medical insurance, life assurance, discretionary bonus scheme, as well as learning and development opportunities in the life sciences sector.

As a Sourcing Specialist II your responsibilities will include procuring biospecimens to customer specifications, supporting the wider operations to ensure the highest quality of order fulfilment, and liaising with internal and external stakeholders including Client Services, Sales and suppliers for timely resolution of enquiries. 

As an experienced Sourcing professional your role serves as an escalation point and subject matter expert for sourcing, ordering and client enquiries; responsible for the training and mentoring of other team members on relevant processes and SOPs; support with monitoring and reporting of stock levels of inventory products.

Working closely with the Senior Manager of European Distribution Operations, this role will assist in developing and implementing process improvements (e.g.  in relation to 'On Time Delivery', order accuracy, and SLA attainment) and business projects in addition to carrying out day-to-day sourcing activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Develop an extensive understanding of the company’s substantial products and services portfolio;

- Develop and maintain strong supplier and stakeholder relationships;

- Collaborate with various departments and sites to ensure the full order to delivery life cycle is proactively and accurately managed;

- Responsible for the procurement of products from external suppliers to get estimates and supply of materials to fulfil orders;

- Proactively follow up with suppliers to answer technical, pricing and availability queries; and negotiate the best value for BioIVT with both customers and suppliers;

- Responsible for ensuring all Supplier information is up to date and work with Quality Assurance to ensure all suppliers are approved;

- Provide coaching, training and mentoring to other team members, as applicable and support onboarding and offboarding where applicable.;

- Assist the Manager in process improvement, departmental projects and reporting of performance metrics. Attend management meetings and provide data and information where applicable;

- Serve as escalation point and a subject matter expert for sourcing and procurement enquiries, ensuring that complex escalations are dealt with and, where applicable, escalated to more senior team members including key accounts.

WHAT WE ARE LOOKING FOR

 - Demonstrable experience in sourcing and/or purchasing activities (experience in biopharmaceutical or medical industries desirable).

 - Familiarity with ERP systems (preferably Sage X3) and CRM systems (preferably Salesforce).

 - Excellent customer service and problem-solving skills.

 - Autonomous case management: scheduling, planning, prioritization, attention to details and time-management skills are essential. 

 - Effective interpersonal and communication skills and the ability to work cross-functionally and as part of a team.

 - CIPs, APICs or equivalent qualifications desirable.

This role is eligible for employee referrals. Full JD attached. Applications can be submitted on BioIVT's career page.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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