IT Configuration Management Specialist II

Job Title: Configuration Management Specialist

Location: Remote/Hybrid - DHS CISA and authorized contractor facilities — 4200 Wilson Boulevard, Arlington, VA 22203 and 4601 N. Fairfax Drive, Arlington, VA 22203. Telework only with Government approval.

Work Schedule: Monday through Friday.

Security Requirements: Tier 4 background investigation required; must obtain and maintain a favorable DHS/CISA IRME suitability/fitness determination/public trust and required facility and system access.

Work Authorization: U.S. citizenship required for DHS IT system access. Must be authorized to work in the United States.

AttainX is seeking a Configuration Management Specialist to support the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), Infrastructure and Risk Modeling Environment (IRME). This role maintains reliable software and system configuration records and controls changes during operations and sustainment. The specialist supports approved baselines, release readiness, auditability, security remediation, and continuity of services.

Qualifications and Education Requirements:

• A bachelor’s degree in information technology, information systems, computer science, or a related field is preferred; equivalent education, training, and relevant experience will be considered.
• 2-4 years of related experience in IT configuration management, change control, release management, or related operations support.
• Experience identifying configuration items and maintaining baselines, inventories, relationships, versions, and change histories.
• Knowledge of version control, integration builds, configuration audits, and release validation.
• Ability to verify approvals and maintain traceability between requests, configuration items, documentation, and releases.
• Familiarity with patching, vulnerability remediation, security authorization evidence, and operational handoffs.
• Superior analytical and documentation skills; experience with a configuration management database or IT service management tools is preferred.
• Federal software baselines and DHS Technology Reference Model experience are preferred.
• ITIL 4 Foundation certification is preferred; ServiceNow Certified System Administrator certification is also preferred for experience supporting ServiceNow configuration management and CMDB administration.
• Must be a US Citizen able to obtain and maintain a DHS CISA IRME Public Trust clearance.

Job Duties:

• Maintain configuration identification, inventories, software versions, dependencies, and approved system and application baselines.
• Execute change control so that only approved and validated changes enter software, system configurations, and project documentation.
• Maintain configuration records or a configuration management database, as applicable; reconcile discrepancies with administrators, developers, and service owners.
• Audit configuration items, version control, integration builds, and release records; document findings and coordinate corrective actions.
• Support patch management, emergency fixes, upgrades, enhancements, and deployment by maintaining approvals, validation evidence, and configuration histories.
• Document software configurations against Federal and DHS standards; verify software approval through the DHS Technology Reference Model process.
• Provide configuration evidence for security authorization, scans, vulnerability remediation, and Plans of Action and Milestones tracking.
• Coordinate baseline updates following approved remediation and releases; identify unauthorized changes and escalate risks.
• Support licensing renewal records, service dependencies, and information sharing or interconnectivity documentation as assigned.
• Maintain procedures, administrative documentation, and reports; support cutover planning, Technology Operations Center coordination, help desk readiness, and Tier 1 knowledge transfer.

Non-Essential Functions:

Other related duties as assigned.

About Us

AttainX, Inc. delivers technology solutions, software products, and professional services to Federal Government customers. Our people are central to achieving our customers’ missions. We support quality, collaboration, and employee growth through teamwork and professional development.

Benefits

We are proud to offer competitive compensation and benefits packages, including paid vacation, medical, dental, and vision insurance, a matching 401(k) plan, tuition/training reimbursement, and long- and short-term disability coverage, subject to plan terms and eligibility.

EEO Commitment:

AttainX is an equal employment opportunity employer committed to a workplace free from discrimination. We provide equal opportunity to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by applicable law.

Accommodations:

Applicants and employees who need a reasonable accommodation for the application process or to perform essential job functions may contact Human Resources.

Physical Demands:

This position primarily involves computer-based work, reviewing technical materials, and communicating with team members and stakeholders. Essential functions may be performed with or without reasonable accommodation.

Work Environment:

Work is performed at DHS CISA offices in Arlington, Virginia, and authorized contractor facilities. Telework is situational, requires Government approval, and may be revoked. Office noise is generally moderate. General work hours are 8:00 a.m. to 4:00 p.m. Eastern Time, Monday through Friday, excluding Federal holidays, with core availability from 9:00 a.m. to 3:00 p.m. Occasional work outside normal hours, including weekends or holidays, may be required for crisis response or critical IT issues.