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Customer Services Operative - Painter & Taper

Role overview

Qualifications

  • Experience as a Painter Taper
  • Ability to deliver 5 Star customer service
  • Self-motivated and punctual
  • Flexible and capable of managing a diverse schedule

Responsibilities

  • Work in occupied properties on new build developments
  • Ensure customer satisfaction through proactive initiative
  • Communicate confidentially and courteously with customers
  • Maintain a professional appearance and demeanor

Key facts

Hard skills

Other skills

  • Customer Service
  • Time Management
  • Physical Flexibility
  • Punctuality
  • Self-Motivation
  • Professionalism

About the company

Robertson Group logo

Robertson Group

Construction

We’re one of the largest family-owned construction, infrastructure and support services businesses in the UK, and we apply the same principles to every aspect of our business today that we did over fifty years ago when Bill Robertson began with his joinery firm in Elgin. Over the years our sustainable growth has enabled us to invest in our business, the future of people and communities, and to deliver on major projects, housing schemes and facilities management for customers nationally. We have the ability to accept big challenges, and build positive, mutually beneficial partner relationships. At the same time we think locally, working with stakeholders and the supply chain to deliver services and infrastructure that will stand the test of time. Today we employ over 3,200 talented people across a broad range of roles including construction, timber engineering, facilities management, capital projects, property development, regeneration, civil engineering, building services and housebuilding. Ultimately, our approach is about making progress safely towards a sustainable future. It’s the Robertson Way. #WeAreTeamRobertson

Company details

Company typeLarge
IndustryConstruction
Company size1001 - 5000

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Job description

Overview:

Efficient. Professional. Driven. We see more than just sales. 

Role : Painter & Taper

Location: Central Belt Scotland 

At Robertson, we build much more than just quality homes. We build brilliant communities, we build forward-thinking businesses, and we build the kind of amazing, career-transforming futures that our people look forward to every day.
This a superb opportunity for a highly-organised Painter & Taper with a proactive approach who excels in a busy Residential environment.  You’ll be joining a business that thrives on achieving results that benefit people and communities, and offers fantastic opportunities for career development. 

Robertson Homes, winner of 'Housebuilder of the Year' at the Scottish Home Awards 2026.

Your new role:

The role:

Robertson Homes require an experienced Painter & Taper Customer Services Operative to work in occupied properties on our new build developments across the Central West and East Scotland Regions, as well as North Scotland and North East England.  A competitive salary and benefits is on offer together with a Company Van, Tools and Work Uniform/PPE as required.

The successful candidate must deliver a 5 Star level of customer service and take pride in their role. They will be flexible, punctual, self-motivated, well presented, capable of manging and working to a diverse schedule.  Dealing with customers confidentially and courteously is essential. The successful candidate must be capable of using their own initiative to ensure customer satisfaction. 

What's in it for me:

Working the Robertson Way

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…

We listen

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

We are professional

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

We take responsibility

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

We are determined to succeed

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

We are one team

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

In return, we offer a wide range of rewards and benefits, including 33 days annual leave, a great pension and valuable life assurance. What’s more, you’ll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, discounts at restaurants and cinemas with a Taste Card, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family.

We also have a brilliant smarter working policy, too. That means many of our office-based people and some of our site-based people can either work from home or as part of our hybrid model.

When it comes to diversity and inclusion, we see things differently at Robertson. That’s why we’re working hard to create an environment where everyone can feel welcome, and where we can all be ourselves. We encourage applications from people of all races, ages, genders, religions, sexual orientations and more - so whoever you are, we hope you’ll see things our way, too.

This role will be subject to pre-employment screening, including references. The level of screening may vary depending on role responsibilities and will be discussed at interview. 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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