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JDA TSG
Outsourcing & Offshoring
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You must be an actively credentialed, U.S. based Enrolled Agent (EA) or CPA to be eligible for this position.
JDA TSG is hiring Enrolled Agents and CPAs to join us as Seasonal Tax Professionals to support small business clients for the upcoming tax season. If you have 3+ seasons of professional business tax preparation experience, enjoy helping customers navigate their tax needs, and are looking for a seasonal, work‑from‑home opportunity, we encourage you to apply!
Why This Role Matters
Our customers are small business owners trusting a professional with one of the most stressful financial moments of their year. As their dedicated tax expert, you own each return end to end: preparation, customer communication, review, and filing. Your expertise and clear communication turn tax season into an empowering experience for the people we serve.
Mandatory Requirements
Prepare federal and state individual and business tax returns (1040 including Schedules C, E, and F; 1065; 1120S; 1120) in CCH.
Own each assigned return end to end: intake and questionnaire review, preparation, self-review, finalization, e-signature, and e-filing.
Communicate directly with customers through written messaging and outbound calls, including document requests, consultations, and delivering the completed return. Written communication is customer-facing, so grammar and spelling are evaluated.
Deliver unfavorable news professionally and clearly, such as a balance due, a missed deduction expectation, or additional documentation requirements.
Research questions using internal knowledge resources, IRS guidance, and firm tools.
Manage administrative responsibilities such as training, timekeeping, and special projects within provided time.
Complete returns in an average of 5.5 hours from beginning to end, using AI-assisted tools for review support.
Consistently meet clear performance, quality, and customer experience expectations.
Additional Experience Preferred
Schedule and Availability
Our operation runs 7:00 AM - 6:00 PM CST. You will set a fixed schedule within those hours.
Training is conducted via Zoom, 9:30 AM - 5:00 PM CST, and attendance is required.
Overtime may be required March 7 - April 15.
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
Marcus Rivera
Chief Revenue Officer

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