Identity Governance Service Transformation & Automation Lead

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 

Ford is undertaking a multi-year transformation of enterprise access governance, moving from a fragmented landscape of applications, authorization models, entitlement stores, and governance processes toward a centralized, automated, and observable governance ecosystem.

The Identity & Access Assurance (IAA) organization is leading this transformation using Microsoft Entra ID Governance and the IAA Platform as strategic foundations. Our mission is to simplify and modernize how access is governed across the enterprise while improving visibility, operational efficiency, customer experience, and security outcomes.

We are seeking an Identity Governance Service Transformation & Automation Lead to help operationalize and scale this transformation.

This role sits at the intersection of customer engagement, service operations, governance modernization, AI-enabled automation, and platform transformation. You will work closely with application teams, engineers, architects, product owners, and security stakeholders to accelerate onboarding, identify modernization opportunities, establish repeatable governance patterns, and help build the operating model that enables enterprise-scale growth.

This is not a traditional operations role. Success will be measured not only by your ability to support customers and operate services effectively, but also by your ability to identify patterns, simplify complexity, automate manual work, and help shape the future of enterprise access governance at Ford.