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Service Delivery Team Member – Remote | Dayshift | 13th Month Pay

Role overview

Qualifications

  • Strong proficiency in semantic HTML5 and modern CSS3 layout techniques.
  • Hands-on experience with website optimization for speed, digital accessibility, and cross-browser compatibility.
  • Expertise in utilizing MS Office Suite (Excel, PowerPoint, Word) for reporting and data analysis.
  • Excellent time management and organizational skills.

Responsibilities

  • Build, test, and launch responsive marketing and communication campaigns, ensuring high cross-browser compatibility and prompt delivery.
  • Develop, audit, and maintain digital hubs and web pages using semantic HTML and modern CSS, upholding strict quality assurance standards.
  • Perform regular quality audits and troubleshoot technical issues to maintain platform integrity and minimize post-launch issues.
  • Manage assigned client accounts by delivering custom platform builds and generating performance reports using MS Office Suite.

Key facts

Hard skills

Other skills

  • Microsoft Office
  • Quality Assurance
  • Time Management
  • Organizational Skills
  • Problem Solving
  • Detail Oriented

About the company

Search logo

Search

Staffing & Recruiting

Search is one of the UK’s leading multi-discipline recruitment agencies, covering more than 15 different specialisms and operating from 14 offices nationwide. With over 35 years’ recruitment experience, we’ve built trusted relationships with over 6,000 clients and have expert knowledge in a range of markets. We have an extended candidate database of over 320,000 professionals, with an average of 4,900 job seekers registering with us each month and a successful hiring rate of 80%. Through our partnership approach, flexible delivery and ability to adapt to changing market conditions we match the right candidates with the right employers. It’s why people return to us time and time again – so you can trust us to get it right. We recruit for more than 15 distinct specialisms across the UK: Accountancy & Finance Business Support Call & Contact Centre Construction & Property Driving Energy Engineering & Manufacturing Financial Services Health & Social Care Hospitality Industrial Legal Logistics Marketing Nursing PA/EA Sales Social Work Many of our consultants have worked in the industry they recruit for, so they have unique insight into market conditions, business needs and employment expectations. They understand what employers are looking for and what skills make candidates stand out. Our success is built on trust, expert guidance and realistic targets. That’s why thousands of clients and candidates every year have us as their recruitment agency of choice. • Aberdeen: 01224 611 100 • Birmingham: 0121 726 6011 • Brighton: 01273 855 000 • Bury: 0161 835 8600 • Crawley: 01293 848 100 • Dundee: 01382 305 400 • Edinburgh – The Gyle: 0131 718 8000 • Edinburgh – West End • Glasgow: 0141 272 7777 • Leeds: 0113 308 8000 • Liverpool: 0151 229 5555 • London: 020 3958 7203 • Manchester: 0161 835 8600 • Newcastle: 0191 300 3300 • Sheffield: 0114 349 2100

Company details

Company typeSME
IndustryStaffing & Recruiting
Company size501 - 1000

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Job description

Description

Position at FiltaGlobal Philippines Inc. Location: Work From Home - Greater Metro Manila Schedule: Monday to Friday, 7:00 AM – 4:00 PM PHT

About the Company Our client is a dynamic, fast-growing organization dedicated to delivering innovative digital, health, and wellbeing solutions. Built on a collaborative, supportive, and outcomes-focused culture, the team values continuous learning, operational excellence, and personal growth.   They’re now looking for a detail-oriented Service Delivery Team Member to join our growing team. Why You’ll Love Working With Us
  • HMO healthcare for you and your 1 dependent (with COVID insurance).

  • 20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularization).

  • 13th-month bonus and Government-mandated benefits. 

  • Member Wellness Program.

  • Welcome gift packs + Social activities.

  • Year-End Party + Christmas hamper.

 What You’ll Be Doing Reporting directly to a Philippine-based Service Delivery Lead, as part of the Service Delivery and Support Team, you’ll drive the continuous development, maintenance, and Quality Assurance of digital hubs, web pages, and marketing campaigns. Your responsibilities will include: 
  • Build, test, and launch responsive marketing and communication campaigns, ensuring high cross-browser compatibility and prompt delivery.

  • Develop, audit, and maintain digital hubs and web pages using semantic HTML and modern CSS, upholding strict quality assurance standards.

  • Perform regular quality audits and troubleshoot technical issues to maintain platform integrity and minimize post-launch issues.

  • Write, curate, and update Knowledge Base (KB) articles and internal documentation to optimize team workflows.

  • Manage assigned client accounts by delivering custom platform builds and generating performance reports using MS Office Suite.

  • Proactively identify workflow bottlenecks and recommend continuous process improvements.

 What You’ll Bring
  • Strong proficiency in semantic HTML5 and modern CSS3 layout techniques.

  • Hands-on experience with website optimization for speed, digital accessibility, and cross-browser compatibility.

  • Expertise in utilizing MS Office Suite (Excel, PowerPoint, Word) for reporting and data analysis.

  • Background in Content Management Systems (CMS), digital campaign builds, or web operations support.

  • Excellent time management and organizational skills, with a track record of meeting deadline adherence KPIs.

  • High level of detail orientation, problem-solving skills, and ownership over daily deliverables.  

Bonus Points For: 
  • Experience working with Australian clients or offshore team environments.

  • Familiarity with Quality Assurance (QA) testing frameworks, bug tracking, and platform compliance audits.
  • Knowledge of process mapping or creating standard operating procedures (SOPs) and Knowledge Base documentation.
 Ready to Apply? We’re excited to meet you. Click Apply, upload your CV, and complete our brief questionnaire.Want to fast-track your application? Connect with Derek on LinkedIn.Important: This role is open to PH citizens only. Applications must be submitted in English.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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