Associate Principal, Business Development - Enterprise Technology

Who We Are

Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location and Flexibility

This role will be in a Work From Near (Hybrid) capacity based in one of the following offices: Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC, OR in a Work From Anywhere (Remote) capacity with travel to clients and TELUS Digital Solutions offices expected.

The Opportunity

The Associate Principal, Business Development - Enterprise Technology role is responsible for leading relationships and pursuits of key strategic accounts within our Digital Services offerings: Modernization, Enterprise Applications, Cloud Engineering, Quality Assurance & Test Engineering, IT Service Desk, Managed Cloud, Infrastructure and Application Services. This role will operate across our core industry verticals such as Telecommunications, Financial Services, Healthcare, and Consumer. The Associate Principal will ensure that all aspects of account work, from strategic development to execution, exceed client expectations. Partnering with Business Development peers from TELUS Digital’s other practice areas and Marketing leadership on a combination of product, brand, market, and sales strategies, the Associate Principal will coordinate new leads, field new business opportunities, and win new business.

Responsibilities

• Identify target accounts to optimize services and communicate TELUS Digital's capabilities to clients

• Competently articulate product features to implement technology solutions successfully

• Collaborate with teams across TELUS Digital to craft executive-level proposals, pitches, and SOWs for prospective and existing clients

• Cultivate and extend existing C-level relationships with current clients

• Team up with our delivery leadership to respond to opportunities and team-sell through RFP responses or other types of sales cycles

• Advise TELUS Digital internal teams on industry and vendor trends to remain well-positioned to assist our clients

• Stay abreast of industry trends and advancements in Modernization and other technologies that may impact optimization projects for clients.

• You must have the ability to travel up to 25% for client visits, pitches, and conferences if based in one of our office locations. A higher percentage (~40%) of travel will be expected for remote team members to maintain a frequent presence in our office locations.

Qualifications

• Deep experience in Modernization engagements for F-500 clients within a top-tier management consulting firm

• Experience with IT Services (Managed, Professional), leading clients through digital transformations, or previous experience at an IT Services firm

• Proven record of working across multiple accounts and clients at once

• Ability to identify and characterize business issues, while demonstrating a ‘nose for value’ to discern what is important

• Ability to scope and plan underlying analyses that will yield critical answers to the questions at hand; can understand the required data to complete the analysis and procure it accordingly.

• Ability to communicate effectively and succinctly and across all levels of an organization. The ideal candidate excels in client relationships/communication and possesses the executive presence to influence appropriate senior stakeholders

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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