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Licensed Health Insurance Agent

Role overview

Qualifications

  • Licensed Health Insurance Agent certification
  • In-depth knowledge of Medicare
  • Strong communication and active listening skills
  • Experience in customer service

Responsibilities

  • Use active listening to complete a needs analysis of the member and recommend a suitable plan
  • Answer inbound calls and guide customers through Medicare and health plan options
  • Build and maintain trusting relationships with members and prospects
  • Represent Sagility and Fortune 10 client partners with professionalism

Key facts

Hard skills

Other skills

  • Consultative Approaches
  • Relationship Building
  • Active Listening
  • Professionalism

About the company

HGS - Hinduja Global Solutions logo

HGS - Hinduja Global Solutions

A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach. HGS has over 21,600 employees across 38 delivery centers in six countries, making a difference to some of the world’s leading brands across verticals. For the year ended March 31, 2022, HGS had revenues of Rs. 32,636.9 million (US$ 439 million). #CX #Digital

Company details

Company typeXLarge

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Job description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Licensed Health Insurance Agent

Job Description:

Overview
Sagility is hiring Licensed Health Insurance Agents to work from home. In this fully remote role, you'll provide consultative support to customers calling in to explore health insurance options. You'll qualify callers, assess their needs, explain plan benefits, and guide them toward the most appropriate Medicare plan when applicable. This is your chance to make a meaningful impact while enjoying the flexibility of a seasonal, work-from-home position.

Responsibilities

  • Use active listening and in-depth knowledge of Medicare to complete a thorough needs analysis of the member and recommend a plan that fits
  • Answer inbound calls from customers and walk them through Medicare and health plan options
  • Build and maintain trusting relationships with members and prospects
  • Establish yourself as a trusted advisor throughout the consultation process
  • Represent Sagility and our Fortune 10 client partners with professionalism and care
  • Work from the comfort of your own home with the support of a virtual team

Location:

Work@Home USAUnited States of America

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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