Logo for Quadcode

Account Manager VIP Department

Quadcode

Role overview

Qualifications

  • English proficiency at B2 level or higher
  • Native or bilingual proficiency in Thai
  • Proven experience in the financial industry, preferably in sales, account management, or business development
  • Strong communication, negotiation, and relationship-building skills

Responsibilities

  • Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools
  • Promote company products and services to high-value clients
  • Develop and implement initiatives to increase client satisfaction and retention
  • Monitor client activity and identify opportunities for growth and engagement

Key facts

Hard skills

Other skills

  • Negotiation
  • Relationship Building
  • Communication
  • Accountability
  • Professionalism
  • Goal-Oriented

About the company

Quadcode logo

Quadcode

  • Fintech & Payments
  • 501–1,000
At Quadcode we build brokerage platforms from scratch. Go live in 2 weeks with an award-winning turnkey brokerage solution. Get yourself on the fast track. Quadcode SaaS gives you a quick way into the brokerage business without having to develop any part of the software. We can provide you with a modular solution that is customizable according to your business goals and existing infrastructure. Our package already includes everything you need to lift off: from trade room to billing, KYC/AML/Compliance, CRM & Affiliate modules, Client Support and many more. Contact us to get your fully-packed broker ready in 6 weeks. Quadcode is an international IT company developing software for trading and investment. Our clients are international broker firms and financial organizations, and our products and developments are used by 50 million people in 218 countries. Our team includes 800 professionals working from offices in Cyprus, Gibraltar, the UK, Australia, and UAE.
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Job description

About the Team   We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
Tasks:
  • Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools
  • Promote company products and services to high-value clients
  • Apply effective negotiation techniques to convert leads into long-term customers
  • Develop and implement initiatives to increase client satisfaction and retention
  • Build and maintain strong, long-term relationships as a trusted advisor
  • Monitor client activity and identify opportunities for growth and engagement
  • Maintain accurate records of client interactions in the CRM system

    • Requirements:
  • English proficiency at B2 level or higher
  • Native or bilingual proficiency in Thai
  • Proven experience in the financial industry, preferably in sales, account management, or business development
  • High level of responsibility and professionalism when working with VIP clients
  • Strong communication, negotiation, and relationship-building skills
  • Result-oriented mindset and ability to work in a fast-paced environment

    • What We Offer:
  • On-site work model in our brand-new office in Larnaca (Cyprus) or remote work model
  • Competitive remuneration
  • Professional courses: from Coursera to Harvard
  • Friendly, enjoyable and positive environment
    • With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.   Join us today, and let's shape the future of fintech together!   Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.   #LI-DK1

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