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Solutions Engineer (SE)

Role overview

Qualifications

  • 2+ years of hands-on TCP/IP networking experience
  • 1+ year of Firewall, switches, WiFi, Endpoint security industry knowledge
  • Excellent communication skills within a team
  • Maintain 6+ vendors products technical certifications

Responsibilities

  • Provide pre-sales support to the Sales teams and partners
  • Develop and conduct product update trainings and webinars
  • Conduct discovery and scoping call for Professional Services Projects
  • Provide technical expertise and support to all team members

Key facts

Hard skills

Other skills

  • Technical Acumen
  • Communication
  • Multitasking
  • Teamwork
  • Self-Motivation
  • Customer Service

About the company

Exclusive Networks logo

Exclusive Networks

Cybersecurity

Exclusive Networks is a global trusted cybersecurity specialist for digital infrastructure helping to drive the transition to a totally trusted digital future for all people and organisations. Our distinctive approach to distribution gives partners more opportunity and more customer relevance. Our specialism is their strength – equipping them to capitalise on rapidly evolving technologies and transformative business models. The Exclusive story is a global one with a services-first ideology at its core, harnessing innovation and disruption to deliver partner value. With offices in 43 countries and the ability to service customers in over 170 countries across five continents, Exclusive combine the extreme focus and value of local independents with the scale and service delivery of a single worldwide distribution powerhouse. Join our team: www.exclusive-networks.com/about-exclusive-networks/careers/

Company details

IndustryCybersecurity
Company size1001 - 5000

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Job description

EXCLUSIVE NETWORKS |Introduction

Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.


DUTIES AND RESPONSIBILITIES |About the role


As the Solutions Engineer, you will have multiple responsibilities within presales, and occasionally post-sales support.


This role will report to the Manager, Solutions Engineer.


As the Solutions Engineer, you will:

  • Be the network security solutions advisor, provide pre-sales support to the Sales teams and partners:  responding to questions and inquiries, providing demos, competitive analysis, networking and security design, and specifications, etc. for products and technologies
  • Work with the Vendor Management and Marketing teams to develop and conduct product update, short course trainings, and webinars for internal sales teams as well as customers
  • Conduct discovery and scoping call for Professional Services Projects
  • Provide technical expertise and support to all team members
  • Initiate and provide the life cycle of vendor solution POC, Proof of Concept
  • Other technical duties as necessary

QUALIFICATIONS AND EXPERIENCE |About you


The ideal Solutions Engineer:

·       2+ years of hands-on TCP/IP networking experience

·       1+ year of Firewall, switches, WiFi, Endpoint security industry knowledge

·       Multitasking and motivated to learn new skills and take on new challenge

·       Excellent communication skills within a team, cross-teams, ensure service SLA is within 30 mins.

·       Maintain 6+ vendors products technical certifications

·       Being a team player and contributor are essential for the success this role and the team


WHO IS EXCLUSIVE NETWORKS? |Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.


Our benefits include:

  • Medical, Dental, Vision, Life and AD&D Insurance, FSA, HSA, Short Term Disability, Wellness Plans
  • 401(k) with Employer Match
  • ​Vacation (3 weeks)
  • Sick (7 days)
  • ​Holidays (12 holidays)

Working conditions:

  • Must be legally able to work in the country you applied (USA)
  • Remote Work, but may require occassional business travel
  • Exempt, Base Salary plus Bonus ($110K to $120K OTE)

If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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