Software Engineer III, WebApp

About Shippo

At Shippo, our vision is bold and clear: we are the shipping layer of the internet. Our mission is to make every merchant successful through excellent shipping, delivering world-class logistics technology and infrastructure. We’re building the backbone of global e-commerce — connecting merchants to carriers worldwide through a single API and intuitive dashboard.

As a remote-first and globally distributed team, we believe flexibility fuels trust, autonomy, and performance. Our diverse perspectives — across continents, cultures, and time zones — drive our innovation and enable us to build solutions used by businesses everywhere. We invest in modern, scalable technology so our teams can build, ship, and iterate with confidence.

Your impact starts here: every person at Shippo plays a direct role in shaping the infrastructure that powers global commerce and makes shipping simpler for businesses around the world.

How we will deliver success together:

We are looking for a Software Engineer III to join our WebApp - Lighthouse team. Our business is rapidly expanding and we develop capabilities to optimize our customers' experience by reducing their cognitive load in shipping and fulfillment. We are also the stewards of Shippo’s front platform to ensure optimal experiences are delivered to customers. As a Software Engineer III, you will be working together with a group of highly talented engineers and partnering with product managers and designers to deliver features to meet our customers’ demands. Stay connected to customer impact and contribute to decisions that balance technical quality with user experience.

Shipping & handling responsibilities

• System Design & Development: Build and maintain the full stack web application features including scalable, distributed microservices.
• Technical Leadership: Own complex features from technical design to production deployment, adhering to high-performance and reliability standards.
• Engineering Excellence: Enhance and support core web application stack, ensuring performance and accuracy for high-throughput traffic.
• Operational Health: Participate in on-call rotations, troubleshoot production incidents, and maintain high SLAs.
• Collaboration & Mentorship: Collaborate with cross-functional teams (Product, Infrastructure, Designer, API Partners) and setting high engineering standards.
• Infrastructure: Improve CI/CD pipelines, container-based software distribution (Docker, Kubernetes), and observability.

Your shipping requirements

• Minimum 7+ years of experience in software development
• Experience building and maintaining highly available, scalable web applications
• Proficiency in programming language and frameworks commonly used in full-stack development on distributed systems. (e.g.,React, Python, Go, Kafka, SQL, NoSQL)
• Strong understanding of software architecture, object-oriented programming, and design patterns.
• Experience with AI assisted development workflow.
• Can effectively communicate to stakeholders across different organizations within the company
• Strong interpersonal and collaboration skills, with the ability to work effectively across teams.
• BSc in a STEM field, with a preference for computer science and software engineering

Bonus

• Experience with the shipping and logistics industry.
• Experience with shipping AI powered customer facing featuresDescribe the experience and attributes of the ideal candidate

What is in the Shippo Package?

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
• Take-as-much-as-you-need vacation policy & flexible working hours
• One week-long company wide winter slow down 
• 3 Volunteer Days Off (VTOs)
• WFH stipend to set up your home office
• Charity donation match up to $100
• Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
• Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings

Compensation

Our Compensation Shippolicy:

We believe compensation is a custom experience and are commited to fair and equitable compensation practices. The standard base pay range for this role is min is $133k to a max $181k annual salary (we tend to anchor our offers at the mid point $157k). Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.

The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.

Sail through the process:

Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at accommodations@shippo.com 

Shippos in the wild:

Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.

For locations outside of the US and Ireland, the employment contracts are powered by Rippling.com.