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Systems Support Engineer

Role overview

Qualifications

  • Fluency in Spoken and Written English
  • Experience with filtration, separation, process systems, brewery, beverage, or food manufacturing applications.
  • Strong customer-facing and project coordination skills.
  • Familiarity with global matrix organizations and multinational project execution.

Responsibilities

  • Serve as the primary technical liaison between customers in Japan and Pall FB global engineering/project teams.
  • Support technical discussions, application reviews, and solution development during the sales process.
  • Coordinate onsite activities between customers, contractors, service teams, and Pall execution resources.
  • Ensure timely resolution of technical and project execution issues.

Key facts

Hard skills

Other skills

  • Problem Solving
  • Communication
  • Teamwork

About the company

Integrated DNA Technologies logo

Integrated DNA Technologies

Biotechnology

Integrated DNA Technologies, Inc. (IDT) develops, manufactures, and markets nucleic acid products for the life sciences industry in the areas of academic and commercial research, agriculture, medical diagnostics, and pharmaceutical development. IDT has developed proprietary technologies for genomic applications such as next generation sequencing, CRISPR genome editing, synthetic biology, digital PCR, and RNA interference. Through its GMP services, IDT manufactures products used by scientists researching many forms of cancer and most inherited and infectious diseases. IDT is widely recognized as an industry leader in custom nucleic acid manufacture, serving over 130,000 life sciences researchers. IDT was founded in 1987 in the United States and has its U.S. manufacturing headquarters in Coralville, Iowa, with additional U.S. manufacturing sites in San Diego, California; Research Triangle Park, North Carolina; and Ann Arbor, Michigan; with international sites in Leuven, Belgium and Singapore. *For research use only. Not for use in diagnostic procedures. Unless otherwise agreed to in writing, IDT does not intend these products to be used in clinical applications and does not warrant their fitness or suitability for any clinical diagnostic use. Purchaser is solely responsible for all decisions regarding the use of these products and any associated regulatory or legal obligations

Company details

Company typeLarge
IndustryBiotechnology
Company size1001-5000

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Job description

Bring more to life.


Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?


At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 


You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.


As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.


Learn about the Danaher Business System which makes everything possible.


The Systems Support Engineer is responsible for business development and execution support for projects in Japan in coordination with Global Systems Engineering organization.  


This position reports to the Director -Global Systems and is part of the Food & Beverage (F&B) Business located in Japan and will be fully remote.


In this role, you will have the opportunity to:

  • provide technical leadership during system sales, project execution, commissioning, startup, and customer support activities.
  • acting as the bridge between customers in Japan and Global Systems engineering teams.
  • enable effective communication, successful project implementation, and high levels of customer satisfaction while supporting the continued growth of the Japan Systems business.

The essential requirements of the job include:

  • Serve as the primary technical liaison between customers in Japan and Pall F&B global engineering/project teams. Support technical discussions, application reviews, and solution development during the sales process.
  • Participate in customer meetings, site visits, and technical presentations. Translate customer requirements into actionable engineering deliverables.
  • Support installation, commissioning, startup, Functional Acceptance Test (FAT), Site Acceptance Test (SAT), and troubleshooting activities for process systems. Coordinate onsite activities between customers, contractors, service teams, and Pall execution resources. Assist in project planning, risk identification, and execution support throughout project lifecycles. Ensure timely resolution of technical and project execution issues.
  • Contribute to customer relationship development and expansion of Pall Systems business in Japan.
  • Capture lessons learned from commissioning and execution activities. Promote Danaher Business System principles within project execution and customer support ac
  • tivities.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • Ability to travel 70 %, overnight, within Japan. Occasional overseas visits on need basis
  • Must have a valid driver’s license with an acceptable driving record

It would be a plus if you also possess :

  • Experience with filtration, separation, process systems, brewery, beverage, or food manufacturing applications.
  • Experience leading or supporting commissioning and startup activities. Strong customer-facing and project coordination skills.
  • Familiarity with global matrix organizations and multinational project execution. Experience working with cross-cultural teams.

Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.


At Pall we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Pall can provide.

Fluency in Spoken and Written English

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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