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Java Support - 2881

Role overview

Qualifications

  • 5–7 years of professional experience
  • Advanced English proficiency
  • Excellent communication skills
  • Empathy, commitment, and teamwork skills

Responsibilities

  • Provide Production Support for Java applications
  • Perform Application Support and troubleshoot technical issues
  • Manage incidents and provide timely resolutions
  • Support application releases and deployment activities

Key facts

Hard skills

Other skills

  • Communication
  • Empathy
  • Teamwork

About the company

Xideral logo

Xideral

IT Services & IT Consulting

We are a proudly Mexican corporation, with 20 years of experience and operations in Mexico, LATAM and Canada. We have a highly qualified team that allows us to create tailored solutions, implementations and provide services in the IT area, with the aim of achieving the goals of our customers and support their growth. We are committed to the educational and economic development of our country, so we design employment de-centralization programs that help reduce the migration of young people from disadvantaged regions, which creates a chain of welfare for the communities.

Company details

IndustryIT Services & IT Consulting
Company size201 - 500

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Job description

Seeking Experienced Java Support Professionals for an Exciting Project – Remote in Mexico

We are looking for skilled Java Support professionals with 5–7 years of experience to join a dynamic team within a leading organization. This role focuses on production and application support, incident management, release support, troubleshooting, and root cause analysis, ensuring the stability and continuity of critical applications.

Key Responsibilities:

  • Provide Production Support for Java applications.
  • Perform Application Support and troubleshoot technical issues.
  • Manage incidents and provide timely resolutions.
  • Support application releases and deployment activities.
  • Conduct Root Cause Analysis to identify and resolve recurring issues.
  • Work with SQL, UNIX, and Linux environments.
  • Collaborate with technical teams to ensure application stability and continuous support.

Technical Skills Required:

With 5–7 years of experience in Java Support, you must be proficient in the following technical skills:

  • Production Support
  • Java
  • SQL
  • UNIX
  • Linux
  • Release Support
  • Incident Management
  • Application Support
  • Root Cause Analysis
  • Advanced English

Nice to Have:

  • Oracle
  • MongoDB
  • Python
  • Splunk
  • Mulesoft
  • Sterling Integrator

Qualifications:

  • 5–7 years of professional experience.
  • Advanced English proficiency.
  • Excellent communication, empathy, commitment, and teamwork skills.

Location & Schedule:

  • Remote work in Mexico.
  • Preferred locations include Monterrey, Saltillo, CDMX, and Guadalajara.
  • Work hours: Monday to Friday, 09:00 – 18:00.
  • Advanced English skills are mandatory.

Benefits:

  • Attractive Salary + Premium Benefits
  • Performance bonuses,  grocery coupons, and savings are found.
  • Aguinaldo,  premium vacations,  and vacations paid
  • SGMM Medical insurance, family, and  Life insurance.

Candidates must include their compensation expectations in their applications and resumes in English.

Interested? Apply now through this link:

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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