Logo for Health Services Advisory Group, Inc. (HSAG)

Associate Director, Request for Proposals (RFP)

Role overview

Qualifications

  • College degree required, advanced degree preferred
  • Minimum of three years of direct RFP experience required
  • Expertise in Microsoft Office software and Adobe
  • Excellent verbal and written communication skills

Responsibilities

  • Direct and manage the RFP process to maintain current contracts and support new business development
  • Ensure that all key RFP and proposal milestones and timelines are met
  • Analyze RFPs for requirements and coordinate the writing, editing, and review of materials
  • Identify RFPs that align with HSAG’s lines of business and represent HSAG professionally

Key facts

Hard skills

Other skills

  • Microsoft Office
  • Communication
  • Social Skills
  • Teamwork
  • Time Management

About the company

Health Services Advisory Group, Inc. (HSAG) logo

Health Services Advisory Group, Inc. (HSAG)

Public Health

Health Services Advisory Group, Inc. (HSAG) is both a diversified Arizona-based quality innovation network-quality improvement organization (QIN-QIO) and an external quality review organization (EQRO). It was founded in 1979 by a group of medical professionals whose goal was to make a difference in health care quality improvement. As a QIO, HSAG works to improve the effectiveness, efficiency, economy, and quality of services delivered to Medicare beneficiaries. As an EQRO, HSAG conducts health plan-specific reviews of quality of care, timeliness, and access to services provided to beneficiaries in managed care, behavioral health, and prepaid inpatient health plans for Medicaid programs across the country. There is a QIN-QIO representing each state within a QIN region. HSAG is the QIN-QIO for Arizona and California. At its headquarters in Arizona, HSAG has three divisions: the Federal Division, responsible for Medicare work under a federal contract; the State & Corporate Services Division, responsible for Medicaid quality review work; and the Survey, Research & Analysis Division, which offers outcomes measurement, satisfaction surveys, and quality improvement interventions. It is HSAG’s mission to be a positive force in health care by providing helpful information and quality expertise to those who deliver and those who receive health services.

Company details

Company typeSME
IndustryPublic Health
Company size201 - 500

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Job description

Are you passionate about improving the quality of healthcare? Are you ready to leverage your talents to make healthcare better for everyone?Do you want the opportunity to give back to your community?Do you want to have fun at work? Then join the growing team at Health Services Advisory Group (HSAG) that is transforming the delivery of healthcare in the United States!

Summary

This position is responsible for developing, producing, and submitting proposals that adhere to strict timelines and quality standards. The position is also responsible for identifying RFPs that are consistent with HSAG’s lines of work, including Medicaid, Medicare, and private consulting projects.  

Essential Competencies, Duties and Responsibilities

  • Direct and manage the RFP process in order to maintain current contracts that are up for renewal and to support the development of new business aligned with HSAG’s strategic initiatives.
  • Ensure that all key RFP and proposal milestones and timelines are met, that the proposal is responsive to the requirements set out in the RFP, and that the response is produced in a timely manner.
  • Analyze RFPs for requirements.
  • Develop timelines and templates for proposal responses.
  • Coordinate the writing, editing, and review of material from other RFP writers and subject matter experts.
  • Conduct compliance reviews to ensure responses meet RFP requirements and that they are consistent and read with one voice.
  • Write and edit transmittal letters, letters of intent, executive summaries, corporate background, past performance, biographies, resumes, and other sections of the responses.
  • Prepare reference documents.
  • Compile all proposal documents for submission.
  • Conduct the final review of the response for submission, including editorial review and formatting.
  • Submit proposal responses.
  • Identify RFPs that align with HSAG’s lines of business. Evaluate and summarize opportunities.
  • Represent HSAG in a professional manner, at all times.

Additional Tasks

  • Be available throughout all phases of the RFP response process.
  • Work to continually improve the RFP Department’s process for producing quality RFPs in an efficient and responsive manner.  This includes, but is not limited to, organizing a library of resource materials; maintaining an up-to-date and complete compendium of HSAG’s expertise and experience in its various lines of work; maintaining databases; and composing/updating staff resumes and bios.
  • Project deadlines may necessitate occasional extended work hours.

Education and/or Experience

  • College degree required, advanced degree preferred.
  • Experience writing and producing RFP responses in health care or a related field.  A minimum of three years of direct RFP experience required.  
  • Ability to manage multiple projects and deadlines under time constraints and changing environments.
  • Experience reading technical documents, requirements, and instructions and communicating requirements in a concise manner that can be easily translated into actionable activities and deliverables.

Other Qualifications

  • Knowledge and experience using advanced reasoning to define problems, collect data, establish facts, and draw conclusions.
  • Ability to design, implement, and manage appropriate action plans.
  • Expertise in Microsoft Office software (Word, Visio, Outlook) and Adobe; knowledge of Excel and PowerPoint; ability to navigate and perform research via the Internet; experience with the use of AI such as CoPilot.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal communication skills and ability to work with others in a team setting.
  • Ability to manage multiple projects and deadlines.
Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments).
HSAG is an EEO Employer of Veterans protected under Section 4212.If you have special needs and require assistance completing our employment application process, please feel free to contact us.
EOE M/F/Veteran/Disability

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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