Clinical Sales Specialist- Northwest (63440)

Position Summary

The Clinical Sales Specialist for the Northwest will represent the organization by interacting with established customers and targeting new prospective business to grow the specialty products sales. Applies extensive knowledge of product and services while developing relationships with Injury Prevention and Wound Care Professionals. Sales Specialist with a “hunter mentality” focused on prospecting, generating interest, quickly uncovering opportunities, leveraging existing accounts and closing new business within an assigned territory.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform essential duties to satisfaction. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individual’s disabilities to perform the essential functions.

• Meet or exceed annual sales quota. Drive incremental revenue through successful sales activities including lead generation and conversion

• Identify and qualify new business opportunities to grow pipeline while developing relationships with Key Opinion Leaders (KOL) within organization; leverage customer relationships to increase revenue in region

• Provide expert clinical, fitting, support, and training to Acute and Alternate Site facilities regarding all aspects of the company’s products, services, and technologies

• Build and expand long-standing customer relationships by consistently delivering best-in-class customer service resulting in customer retention, and organic sales dollar growth within existing accounts.

• Clearly articulate features and benefits of the company’s clinical approach vs. other manufacturers, including its products, services, and technologies.

• Responsible for learning and staying current on organization products, best practices, fitting practices, troubleshooting, relevant scientific clinical literature, new product information and policies, in preparation for selling.

• Maintain advanced clinical knowledge on injury prevention products along with advancements in science and evidence in this category.

• Create awareness of solutions, conduct sales presentations as Subject Matter Expert (SME), and introduce products and services in the market to health care professionals.

• Support strategic initiatives, model best practice consultative selling techniques, understand competitors' market strategy, and consistently identify and propose new ways to educate customers and topics from which they will benefit (peer to peer engagements, webinars, video lectures, etc.)

• Regularly target and engage customers who are interested to leverage the company’s portfolio, conduct high-level clinical discussions and be a valued resource. Serve as a trusted clinical advisor throughout Northwest region.

• Analyze data and prepare reports and presentation as needed.

• Improve customer support capability through efficient planning and scheduling techniques, driving teamwork, maintaining consistent, open lines of communication with external and internal partners.

• Demonstrate entrepreneurial spirit and ownership of your Region.

• Demonstrate of ASP Global’ s core values and a role model of health care compliance, including HIPAA.

Competencies

To perform this job successfully, an individual should demonstrate the following competencies:

· Business Acumen – Demonstrating quality decisions, sound judgment, and strategic thinking. Creatively solving problems in-line with our corporate strategy.

· Solutions Oriented – Ability to uncover customer challenges and needs to sell from a solutions-oriented perspective and keeping the needs of the customer front and center to convert leads.

· Results Driven – Ambitious and results-driven to deliver results to the customer through the use of our product, solutions and services. Ability to create a business plan with a course of action based on the priorities and goals set forth to achieve.

· Negotiation – Effectively negotiates and collaborates with the customer to influence support for mutually beneficial outcomes.

· Product Knowledge - Complete understanding of ASP products, including features, benefits, and competitive advantages. Ability to effectively utilize product knowledge in clinical conversations, and sales calls to ensure positive outcomes.

· Healthcare Knowledge - Understanding our customer’s businesses, challenges, concerns, and goals. Broad perspective of healthcare knowledge including clinical and economic drivers, patient care protocols, and industry trends.

· Clinical Knowledge – Complete understanding of anatomical structures throughout each modality. Ability to effectively utilize white paper/studies, anatomy knowledge in clinical conversations, sales calls, and training events.

· High Impact Communication – Effective communication with customers that properly conveys anatomy, product, healthcare, and clinical literature knowledge. Demonstrating confidence by being purposeful, concise, and direct with written and verbal communication.

· Customer Focus- Able to present well in both one-on-one situations and to larger audience at all levels within the organization. Balances conflicting interests of various customers and readily adjusts priorities to respond to pressing and changing customer needs.

· Continuous Improvement – Having passion for your role, the shared success of the organization, and your contributions. Striving to improve professional aptitude while demonstrating high standards of conduct and ethics.