Compliance Specialist

Since 2018, Wisetack has been building transparent and intuitive consumer lending products that help service-based businesses thrive (think HVAC companies, veterinarians, or auto repair shops).

Our leadership team comes from top fintech companies such as Lending Club, Affirm, and Varo Money. And we’re backed by leading VCs, including Insight Partners, Greylock, Quadrille, and Bain Capital Ventures (investors in Airbnb, LinkedIn, Instagram, Dropbox, and more).

Having raised $84M, we’re a well-funded startup and have invested in people and technology while growing our partnerships — responsibly.

We’re also proud to have received recognition from the fintech world. Awards we’ve won include:

• Ranked #21 on 2024 Inc. 5000 based on revenue growth
• Ranked #15 on 2024 Deloitte Fast 500 based on revenue growth
• 2024 Best Embedded Finance Solution for Banking Tech Awards
• 2023 Best Consumer Lending Program by Tearsheet
• 2023 Best Point of Sale Product by Fintech Breakthrough

But what you’ll find us gleaming about the most is the recognition from our own customers, particularly our sky-high NPS rating of 79. (For reference, the average score is 44 for financial services and 36 for SaaS companies.)

As a result of our efforts in building this healthy company culture, we’ve been nominated to several Great Places to Work lists, such as Best Small Workplaces, Best Workplaces in the Bay Area, and Best Workplaces in Financial Services & Insurance.

Like any startup, we’re in it for the long haul, and we’re looking for people willing to join our journey of building something special together.

This process starts with our company values, which guide us in everything we do — and have played a critical role in our success. We valiantly abide by them, and would expect you to do the same:

• Put customers first (that’s our M.O.)
• Act fast (leverage our startup environment).
• Lead the way (show and tell).
• Take ownership (everyone is hands-on here).
• Be a good human (no egos, build financial products that do right by people).

Learn more about our values here.

The Role

As our Compliance Specialist, you'll safeguard regulatory integrity across marketing, lending, and operations. You’ll be the point person for compliance reviews, audits, and bank partner inquiries—leveraging modern tools (including RegTech and AI) to drive efficiency.

Responsibilities

• Marketing Compliance: Review all marketing collateral (emails, ads, web content, social) to ensure alignment with consumer protection, advertising, and financial regulations.
• Regulatory Compliance: Stay current with federal and state regulations governing consumer lending (marketing, acquisition, underwriting) and servicing; monitor implementation across operations.
• Audit & Bank Partner Support: Provide comprehensive audit responses, documentation, and clarifications to bank partners—ensuring responsiveness and accuracy. (Echoed in fintech-banking compliance interactions observed in job patterns.)
• Tool & System Administration: Utilize platforms such as Alloy, PerformLine, Affinity, Salesforce, and Google Suite for compliance monitoring, training, workflow tracking, and reporting. Leverage AI tools like Claude and ChatGPT for research assistance, content review, and process automation and improvements.
• Continuous Improvement: Collaborate with cross-functional partners to enhance compliance processes, documentation standards, and training materials.

Requirements

• 3+ years of consumer lending compliance experience—preferably in fintech or banking.
• Hands-on experience with marketing compliance, complaint tracking, and bank/institution audit support.
• Solid understanding of consumer lending and servicing regulations (e.g., TILA, ECOA, UDAAP, FCRA, BSA/AML, and Red Flags).
• Skilled in applying tools like Alloy, PerformLine, Salesforce, Google Suite, and ChatGPT. Comfortable learning and integrating new technologies.
• Strong analytical, communication, and organizational skills; adept at managing multiple compliance priorities and stakeholder expectations.  Comfortable making the call with internal stakeholders.

Bonus points

• Experience working directly with bank partners in a compliance capacity.
• CRCM or other relevant Compliance Certifications
• Stakeholder management or project coordination experience related to compliance initiatives.

Conclusion

The range of base salary for the position is between $70,800-$99,100, plus equity, andbenefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level and competencies.

Spend a little time on our About Us page and check out our Press page and our blog for more. If you think this might be a fit, we’d love to hear from you!

This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making. Our data practices are described in Wisetack’s Privacy Policy.