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Director of Supply Operations

Role overview

Qualifications

  • Deep programmatic and supply-side expertise
  • Strong commercial judgment
  • Technical understanding
  • Hands-on operational leadership

Responsibilities

  • Own the day-to-day operational performance of Smart Supply, excluding direct sales
  • Lead and develop the AdOps team, including responsibility for technical implementation
  • Drive supply monetization, curation, supply and vendor optimization, margin improvement, and revenue growth
  • Oversee the monetization-related Client Services / Account Management function

Key facts

Hard skills

Other skills

  • Leadership
  • Team Building
  • Communication
  • Collaboration

About the company

AI Digital logo

AI Digital

  • Marketing & Advertising Agencies
  • 501–1,000
AI Digital is an AI-native media consultancy helping agencies and brands navigate today’s fragmented media ecosystem. We combine hands-on expertise with AI transformation—through leadership strategy workshops, practical trainings, custom builds, and ongoing innovation-as-a-service—to drive outcome-focused media performance. We meet clients where they are and help them move fast, whether they’re navigating fragmented platforms, breaking free from walled gardens, or operationalizing AI for real-world results. No bias. No black boxes. Just performance. Why Clients Choose AI Digital - AI-enhanced planning and forecasting in under 30 seconds - Custom KPI engine + proprietary metrics like the Impact Score and Accountability Score - 99.9% premium supply access, no DSP bias - Real-time optimization powered by machine learning and expert oversight - Dedicated consulting to future-proof your AI readiness We don’t just promise AI transformation - we deliver it. We don’t replace expertise, we amplify it.

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Job description

We’re looking for an experienced Director of Supply Operations to lead the operational direction of Smart Supply, AI Digital’s deal management and supply curation platform. Smart Supply operates as a curation layer between programmatic supply and an advertiser’s DSP, helping improve supply quality, transparency, performance, and monetization. This is a senior leadership role for someone who combines deep programmatic and supply-side expertise with strong commercial judgment, technical understanding, and hands-on operational leadership.

Responsibilities

  • Own the day-to-day operational performance of Smart Supply, excluding direct sales.

  • Lead and develop the AdOps team, including responsibility for technical implementation.

  • Drive supply monetization, curation, supply and vendor optimization, margin improvement, and revenue growth.

  • Oversee the monetization-related Client Services / Account Management function.

  • Develop and execute structured testing approaches for new technologies, traffic sources, and monetization opportunities.

  • Review and validate test results, and guide the team in identifying additional optimization and monetization opportunities.

  • Clearly communicate what has been tested, what works, what does not work, and why.

  • Provide executive leadership with clear conclusions, recommendations, and an understanding of the limitations of different approaches.

  • Partner closely with Sales to understand market and client needs and adapt operations accordingly.

  • Collaborate with Product on product direction, testing, operational feedback, and future development.

  • Collaborate with Engineering on technical feasibility and implementation.

  • Build scalable workflows, introduce automation, and improve operational efficiency.

  • Lead hiring, team development, performance management, and organizational changes.

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