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API Support Developer (Alberta, Canada)

Role overview

Qualifications

  • BS in Computer Science or related technical discipline
  • 1+ years in a customer service role such as help desk or technical support
  • 1+ years of professional software development experience in C#/.NET or comparable language
  • Intermediate SQL and relational database skills

Responsibilities

  • Provide technically-focused support for the external API
  • Interface with customers and multiple company stakeholders
  • Contribute to API improvements, updates, and documentation
  • Support customers in ensuring their projects reach their full potential

Key facts

Hard skills

Other skills

  • Customer Service
  • Problem Solving
  • Teamwork
  • Communication

About the company

Curve Dental logo

Curve Dental

Computer Software / SaaS

Curve Dental is the most widely-used cloud-based practice management solution for the dental industry. More dental professionals choose Curve - the all-in-one solution for patient engagement, imaging, charting, billing, business intelligence and more - because it makes practice management easy. Call 888-910-HERO to schedule a demo and see why over 90,000 dental professionals in the US & Canada choose Curve. Learn more at www.curvedental.com.

Company details

IndustryComputer Software / SaaS
Company size201 - 500

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Job description

About Curve Dental:

Curve Dental is the leading provider of cloud-based, all-in-one dental practice management software for dental professionals and practices of all sizes across the United States and Canada. With powerful features like imaging, scheduling, billing, patient engagement, and more, Curve empowers dental professionals to optimize practice efficiency and elevate patient experiences—all from one easy-to-use platform and industry-disrupting mobile app.


Position Summary

We are seeking a technically minded individual who is passionate about software development and helping customers succeed. Part of our product is an external API that our customers use to create innovative integrations that improve their practices and expand on the capabilities that our core product provides. We are seeking an individual to provide technically-focused support to our customers for this API to ensure their projects reach their full potential. This role will also involve interfacing with customers, multiple company stakeholders, and teams to ensure the best support possible throughout the process. This individual will have some background in software development, a supportive personality, and a passion for learning. Our API works across multiple technologies based around C#/.NET and PHP backend services. We want people who can contribute positively to our culture and teach us things we didn't know before.

This role is not just about helping customers though, it is about helping take our API to new levels through improvements, updates, and documentation. Really, we're looking for someone to contribute meaningfully to the API and support experience!

This is a remote position based out of Calgary, Alberta. It will be necessary to be available for an in-person interview or post-interview meeting.

Skills and Experience

  • BS in Computer Science or related technical discipline (or equivalent)
  • 1+ years in a customer service role such as help desk or technical support
  • 1+ years of professional software development experience in C#/.NET, or a comparable language such as Java
  • Intermediate SQL and relational database skills — queries, schema design, transactions, and writing production-safe data migrations
  • Experience writing secure code in a data-sensitive or regulated environment, such as one handling PHI, PII, or financial data
  • Experience using AI-assisted development tools such as Claude Code or Copilot, and critically reviewing their output rather than accepting it at face value

Preferred Experience

  • Experience with technical writing
  • Experience with SQL and relational databases
  • Previous experience with agile development methodologies, unit testing with tools like xUnit/NUnit, and code reviews
  • Exposure to healthcare or other regulated data environments

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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