Logo for Fidelity Investments

Manager, Beacon Sales Support

Role overview

Qualifications

  • Bachelor's Degree required
  • Series 7 and 63 preferred
  • 3-5 years of brokerage industry experience
  • Capacity for effective client communication

Responsibilities

  • Act as a Bond Beacon subject matter expert resolving trade issues
  • Advocate for FCM clients with Product and Technology teams
  • Source street inventory based on client need and execute fixed income trades
  • Familiarize clients with the features and functions of Bond Beacon

Key facts

Hard skills

Other skills

  • Multitasking
  • Technical Acumen
  • Analytical Thinking
  • Collaboration

About the company

Fidelity Investments logo

Fidelity Investments

Financial Services

Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of $15.0 trillion, including discretionary assets of $5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India. For our Terms and Conditions, please visit http://go.fidelity.com/LIterms

Company details

IndustryFinancial Services
Company size10,001+

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Job Description:

NOTE: Fidelity will not provide sponsorship for this position.

The Role

Bond Beacon is Fidelity’s award-winning proprietary Fixed Income trading platform.  As a Support Associate on Fidelity Capital Market’s Fixed Income Sales team, you will support Custody and Clearing clients’ use of Bond Beacon.  You will act as a Bond Beacon subject matter expert resolving trade issues and identifying areas for improvement. 

  • Advocating for FCM clients in conjunction with Bond Beacon Product and Technology teams to identify and develop improvements to the trading platform.
  • Act as FCM customer’s main point of contact for facilitating cancels, corrections, trade breaks and order status with Bond Beacon contra parties
  • Source street inventory based on client need and execute fixed income trades on their behalf, assuring that appropriate compliance checks and reporting configuration aligns with client’s needs. 
  • Familiarize clients with the features, functions, and trading capabilities of Bond Beacon

The Expertise and Skills You Bring

  • Bachelor's Degree required
  • Series 7 and 63 preferred (if not currently registered, such exams must be successfully passed within six months of hire)
  • 3-5 years of brokerage industry experience, preferably in Fixed Income trading or back-office operations
  • A demonstrated ability to multi-task and assist multiple distribution channels in a fast-paced trading floor environment
  • Capacity for effective client communication - phone and electronic 
  • A proactive and analytical mindset, working collaboratively with sales team and clients.
  • Comfort and proficiency with technology

The Team

The Bond Beacon Client Support group collaborates with the Beacon Product team, FCM Trading & Operations & ECN counterparties to support client use of the Bond Beacon platform, providing trading and organizational support in a fast-paced team-oriented environment.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

The base salary range for this position is $80,000-$153,000 per year.  

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Certifications:

Category:

Trading

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Sales Support Specialist Related jobs

Other jobs at Fidelity Investments

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.