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AI Solutions Engineer

Role overview

Qualifications

  • Strong engineering background: Python (or TypeScript), APIs, SQL, git, deploying without hand-holding.
  • Hands-on production experience with LLMs: prompting, structured output, RAG, tool calling, and handling model errors and quality evaluation.
  • Uses AI coding agents daily as a core part of how you work.
  • Fully autonomous: you define the problem, choose the stack, and take it all the way to the end user.

Responsibilities

  • Build ad-hoc LLM-powered tools: document processing, data extraction, classification, reporting, and internal chat interfaces.
  • Integrate internal systems via APIs and MCP connectors (Jira, Confluence, Slack, BambooHR, CRM, databases).
  • Take prototypes to a state where non-technical teams can actually use them, and hand off to support.
  • Dig into how a process really works before automating it — half the job is understanding what people actually do.

Key facts

  • Remote from: Anywhere
  • Full time
  • Solutions Engineer
  • English

Hard skills

Other skills

  • Problem Reporting
  • Problem Solving
  • Collaboration

About the company

Mercuryo logo

Mercuryo

Blockchain, Crypto & Web3

At Mercuryo, we’re committed to creating novel, cryptopowered payments solutions that increase accessibility to seamless transacting in the digital age. In a world growing more globalised by the day, the need for affordable, cutting-edge fintech is more urgent than ever. We’re actively building financial technology to embrace the new paradigm - and help your business do the same. Mercuryo’s powerful feature set has been bundled into easily integrated, customisable products to help your business grow by providing a host of services including diverse payment methods, compliance and licence handling, and round-the-clock support. Our On- and off-ramps provide rapid, low cost payment rails for global transacting, amplifying your business’s reach and audience. Further, our Pay in & Pay out technology broadens the scope of payments methods, allowing businesses to accept both crypto and fiat payments. Our BaaS integration provides yet another resource-saving feature, allowing businesses to handle fiat processing via a single API integration, leveraging Mercuryo’s comprehensive global licencing. Since launching in 2018, we’ve partnered with over 200 major companies across the worlds of fiat and blockchain to aid their scaling journeys. Will yours be next?

Company details

Company typeScaleup
IndustryBlockchain, Crypto & Web3
Company size201-500

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Job description

Hi! We're Mercuryo, and we’re on a mission to redefine finance by blending the best of traditional banking with the power of decentralized finance (DeFi). We believe everyone deserves seamless access to Web3 and traditional financial services, so we're building the platform that makes it real: one that simplifies crypto and integrates it into the broader financial ecosystem.

Since launching in 2018, we've grown into a recognized force in the industry, named one of Europe's Fastest-Growing Startups 2025 by Sifted and awarded Best Crypto On-Ramp & Payments Solution 2025 by Cryptonomist. We've partnered with leading brands including Visa, Mastercard, MetaMask, Trust Wallet, Ledger, and Jupiter, powering over 200 products and collaborating directly with major ecosystems like Solana, Consensys, and BNB Chain.

Why Mercuryo?

Industry Impact

Join us in helping world-class Web3 projects onboard millions of new users into the next generation of finance.

Innovative Environment

Collaborate with more than 300 talented professionals from diverse backgrounds — including banking, SaaS, and Web3 — all united in delivering outstanding user experiences.

AI-First Culture

We actively integrate AI across the company, from operations and analytics to marketing and product workflows. It helps teams move faster, improve productivity, and focus on high-impact work - while maintaining human oversight and accountability at every step. We see AI as a core part of how our teams innovate, collaborate, and scale.

Growth and Learning

Our expanding network of 200+ B2B partnerships and a user base of over 7 million means there’s always room to grow your skills, tackle new challenges, and push boundaries.

Flexible Culture

We’re remote-first, celebrating diversity across 30 countries. At Mercuryo, you’ll be empowered to take ownership of your work, spark creativity, and shape how we move forward together.

About the Role:

We're looking for an exceptional AI Automation Engineer to rapidly build working solutions for our internal teams — scripts, integrations, agents, and mini-services. This role is ideal for someone who can go from a request to a working solution in days, not sprints. You'll work closely with Finance, Legal, Operations, and Support to understand real problems and ship practical automation that people actually use. This is a hands-on builder role requiring both strong engineering fundamentals and fluency with modern AI tooling — someone who thrives on ambiguity, picks their own stack, and takes ownership from idea to adoption.

Your Role:

  • Build ad-hoc LLM-powered tools: document processing, data extraction, classification, reporting, and internal chat interfaces.
  • Integrate internal systems via APIs and MCP connectors (Jira, Confluence, Slack, BambooHR, CRM, databases).
  • Take prototypes to a state where non-technical teams can actually use them, and hand off to support.
  • Dig into how a process really works before automating it — half the job is understanding what people actually do, not just what they say they do.

What We're Looking For:

  • Strong engineering background: Python (or TypeScript), APIs, SQL, git, deploying without hand-holding.
  • Hands-on production experience with LLMs: prompting, structured output, RAG, tool calling, and handling model errors and quality evaluation.
  • Uses AI coding agents daily as a core part of how you work (Claude Code, Cursor, or similar) — not occasionally, but as your default mode.
  • Fully autonomous: you define the problem, choose the stack, and take it all the way to the end user.

Nice to Have:

  • Experience in fintech or payments, with an understanding of compliance constraints and handling sensitive data.
  • Experience with actual rollout, not just development — training users, gathering feedback, and measuring impact.

What We Offer:

  • Competitive market rate salary and performance-based incentives.
  • 22 days annual leave with an additional 6 company days, plus bank holidays.
  • Comprehensive health insurance plans.
  • Maternity & Paternity leave support.
  • Extensive benefits program.
  • Flexible work schedule and remote work options.
  • Modern offices and co-working spaces across 6 countries.
  • Working equipment.
  • Professional development and training opportunities.
  • Opportunity to shape the initiatives you’re working on.
  • Diverse and friendly team.
  • We are open-minded to new ideas.

Join Us!

If you're driven to be a part of the Web3 forefront and are keen to leave your mark on this rapidly evolving field, Mercuryo is an excellent choice. Discover our open positions and see how you can contribute to shaping the future!

Mercuryo is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit, without regard to race, colour, religion, ethnicity, sexual orientation, nationality, marital status, gender, age, disability, veteran status, or any other characteristic protected by law. Mercuryo is also committed to providing reasonable accommodation during the application process for qualified individuals with disabilities. If you require assistance to complete your application, please contact our Talent Team.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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