Disaster Recovery - Individual Assistance Project Manager

Tidal Basin is seeking an experienced Project Manager to lead the delivery of disaster recovery and survivor assistance programs nationwide. The Project Manager will be responsible for the overall management, administration, and successful execution of disaster recovery projects, including Disaster Case Management Programs (DCMP), Individual Assistance (IA) programs, housing recovery initiatives, and other federally and state-funded recovery efforts.

The Project Manager serves as the primary point of contact for clients and is responsible for managing project staffing, budgets, schedules, performance metrics, and contractual requirements. This position requires strong organizational skills, extensive experience managing disaster recovery operations, and a demonstrated ability to oversee complex programs in dynamic environments.

Project Leadership & Execution

• Provide overall project management for disaster recovery and survivor assistance programs.
• Lead project implementation and operational execution activities.
• Develop and implement project plans, timelines, and resource strategies.
• Oversee daily operations to ensure alignment with client objectives and contract requirements
• Manage risks, identify operational challenges, and suggest corrective actions to maintain project success.
• Assist with business development and participate in proposal support with technical writing, and subject matter expertise to support growth initiatives.

Client & Stakeholder Management

• Serve as the primary liaison between Tidal Basin, clients, government agencies, subcontractors, and other stakeholders.
• Foster collaboration among project teams, clients, community partners, and stakeholders.
• Facilitate meetings, briefings, and status updates with leadership and partners
• Build and maintain strong working relationships with internal and external stakeholders, including state, local parties, subcontractors, and community partners to support long-term engagement

Program Compliance & Oversight

• Ensure compliance with federal, state, local, and contractual requirements.
• Provide technical assistance and subject matter expertise to ensure compliance with FEMA programs (e.g. PA, IA, Mitigation)
• Interpret and apply federal regulations including 2 CFR Part 200 and applicable state/local policies
• Develop federal grant applications (FEMA Project Worksheets) for all Categories of Work, provide reviews and quality assurance as to damage descriptions, scope of work, cost estimates, and general content
• Oversee documentation, reporting, and audit readiness

Team Leadership

• Develop and maintain staffing plans and manage project personnel to meet operational requirements.
• Monitor project performance, key performance indicators, and contract deliverables to ensure compliance with client expectations and contractual obligations.
• Make recommendations to improve performance and ensure quality of programs
• Perform coaching, performance oversight, and guidance to team members
• Ensure health and safety guidelines are established and followed
• Ensure completion of required training

Financial & Operational Management

• Manage project budgets, financial performance, forecasting, invoicing support, and resource allocation to ensure successful project delivery.
• Review invoices, timesheets, expense reports, and financial reports for accuracy and compliance
• Ensure efficient utilization of resources and adherence to contract terms and internal procedures
• Prepare and deliver project reports, briefings, forecasts, and executive-level presentations.
• Ensure accurate and timely submission of deliverables
• Maintain organized project documentation to support audits and closeout
• Prepare Project Management Plan and update as needed
• Perform other duties as assigned.

Reporting & Documentation

• Bachelor’s degree in Emergency Management, Public Administration, Business, Engineering/Construction Management, or related field preferred.
• Minimum of five (5) years of experience serving in a Project Manager, Program Manager, or equivalent leadership role overseeing disaster recovery programs.
• Minimum of five (5) years of experience managing FEMA Individual Assistance (IA) programs, Disaster Case Management Programs (DCMP), or similar disaster survivor assistance and recovery initiatives.
• Demonstrated experience managing large-scale recovery programs or projects.
• Strong knowledge and experience of FEMA programs, policies, and procedures.
• Experience with federal grant management and compliance requirements.
• Experience in case management program operations.
• Proven ability to lead teams in fast-paced, high-pressure environments.
• PMP (Project Management Professional) certification preferred.

Preferred Qualifications:

• Experience managing large-scale disaster recovery operations following federally declared disasters.
• Familiarity with FEMA Individual Assistance programs, Disaster Case Management principles, Non-Congregate Sheltering (NCS), Transitional Sheltering Assistance (TSA), housing recovery programs, and long-term recovery operations.
• Disaster Case Management Program (DCMP) project management experience at the federal, state, and provider level preferred.
• PMP, CEM, or other relevant professional certifications preferred.

Physical Demands/Work Environment:

• Deployment required: Travel to disaster-impacted areas with extended stays as needed to meet operational requirements.
• Ability to work extended hours, evenings, weekends, and holidays as operational needs require.
• Fast-paced and dynamic disaster recovery environment supporting communities impacted by disasters.
• Extended periods of sitting, standing, walking and working on a computer.
• Ability to lift up to 25 lbs. as needed.