Site Reliability Engineering Lead

Ready to lead the reliability, scalability, and operational excellence of mission-critical platforms while shaping the future of Site Reliability Engineering?

Would you like to mentor high-performing engineers, drive cloud modernization, and influence enterprise-wide engineering practices in a highly collaborative environment?

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle, all while reducing risk. You can learn more about LexisNexis Risk at

https://risk.lexisnexis.com/insurance

About our Team

The ICS (Insurance Core Services) team is responsible for establishing and driving reliability, observability, automation, and operational excellence standards across Insurance technology platforms. The team partners closely with application, infrastructure, database, and cloud engineering teams to improve platform availability, scalability, performance, and resilience.

ICS leads strategic initiatives including SLO/SLI implementation, observability platform adoption, cloud modernization, operational readiness reviews, performance engineering, and reliability automation. The team also develops reusable engineering frameworks, standards, and best practices that enable product teams to build and operate highly reliable cloud-native services at scale.

The SRE Lead will play a key role in shaping reliability strategy, mentoring engineers, driving cross-functional initiatives, and partnering with business and technology stakeholders to improve service reliability and operational maturity across the organization.

About the Role

As a Site Reliability Engineering Lead, you will provide technical leadership and strategic direction for Site Reliability Engineering initiatives across multiple product portfolios. You will lead a team of SREs responsible for ensuring the reliability, scalability, security, performance, and operational excellence of mission-critical applications and platforms.

The SRE Lead will partner closely with engineering, architecture, security, operations, and business stakeholders to drive cloud modernization, operational maturity, observability excellence, automation, and continuous improvement. This role combines hands-on technical expertise with people leadership, mentoring, strategic planning, and cross-functional collaboration.

Responsibilities

• Lead and mentor a team of Site Reliability Engineers, fostering a culture of ownership, operational excellence, collaboration, and continuous learning.
• Define and drive SRE strategy, standards, best practices, and operational frameworks across engineering organizations.
• Partner with product and platform teams to improve application reliability, scalability, security, performance, and resilience.
• Establish and maintain service level objectives (SLOs), service level indicators (SLIs), and error budgets.
• Lead major incident management, root cause analysis, problem management, and post-incident review processes.
• Drive cloud modernization initiatives and support application migrations to Azure, AWS, and containerized environments.
• Champion automation and Infrastructure as Code (IaC) practices using tools such as Terraform, GitHub, GitLab, Jenkins, and Ansible.
• Develop and implement observability strategies utilizing metrics, logs, traces, alerting, and dashboards.
• Collaborate with security and compliance teams to ensure platform adherence to enterprise security and regulatory requirements.
• Lead architecture reviews and provide guidance on cloud-native and highly resilient application designs.
• Drive capacity planning, performance optimization, cost management, and operational efficiency initiatives.
• Establish engineering guardrails, governance controls, and deployment standards for production environments.
• Support organizational transformation toward DevOps and SRE practices.
• Manage operational risk and ensure business continuity and disaster recovery preparedness.
• Collaborate with stakeholders to prioritize reliability improvements and platform investments.
• Build and maintain strong relationships with product owners, engineering leaders, vendors, and business partners.

Leadership Responsibilities

• Lead, coach, mentor, and develop a high-performing team of Site Reliability Engineers.
• Conduct resource planning and support hiring, onboarding, and career development activities.
• Establish team objectives aligned with business and technology strategies.
• Promote accountability, innovation, and operational excellence within the team.
• Act as a trusted advisor and subject matter expert for reliability engineering across the organization.
• Drive cross-team collaboration and alignment on strategic initiatives.

Essential Skills and Attributes

• Strong leadership experience managing technical engineering teams.
• Deep expertise in Site Reliability Engineering, DevOps, Cloud Engineering, or Platform Engineering disciplines.
• Extensive experience with Azure and/or AWS cloud platforms.
• Strong understanding of Kubernetes, AKS, EKS, containerization, Docker, and cloud-native architectures.
• Expertise with Infrastructure as Code tools such as Terraform and Ansible.
• Strong background in observability platforms such as Grafana, Prometheus, OpenTelemetry, Splunk, Dynatrace, Datadog, or similar technologies.
• Experience managing large-scale production environments with stringent availability requirements.
• Strong understanding of security, compliance, networking, and cloud governance principles.
• Experience designing highly available, fault-tolerant, and resilient systems.
• Strong proficiency in at least one scripting or programming language such as Python, Go, PowerShell, Bash, or C#.
• Experience with CI/CD pipelines and software delivery automation.
• Exceptional troubleshooting and problem-solving capabilities.
• Excellent communication and stakeholder management skills.
• Strong documentation and presentation skills.
• Ability to influence technical direction across multiple engineering organizations.

Desired Skills

• Experience building and managing enterprise-scale observability platforms.
• Knowledge of FinOps, cloud cost optimization, and operational efficiency practices.
• Experience with secret management platforms such as HashiCorp Vault, Akeyless or cloud-native alternatives.
• Familiarity with Chaos Engineering and resilience testing.
• Experience supporting regulated environments and compliance frameworks.
• Experience leading cloud transformation and modernization programs.
• Agile and Lean delivery experience.
• Experience supporting global, distributed engineering teams.

Qualifications

• 8+ years of experience in Cloud Engineering, DevOps, Platform Engineering, Infrastructure Engineering, or Site Reliability Engineering.
• 2+ years of leadership or people management experience leading engineering teams.
• Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
• Azure, AWS, Kubernetes, Terraform, or related certifications preferred.
• Proven track record leading reliability and operational excellence initiatives in large-scale enterprise environments.

Risk benefit statement

Learn more about the LexisNexis Risk team and how we work https://relx.wd3.myworkdayjobs.com/RiskSolutions/page/21c296c982531000b79663f3194b0000

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.