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Software Publisher Services – Manager

Role overview

Qualifications

  • BA/BS in Business Administration, Accounting, Computer Science, Information Systems Administration, Engineering or related field; CPA, CIA, CISA certification
  • 8+ years in Professional Services or large IT organizations
  • Preferred third-party audit experience, including contractual review, software licensing reviews, and/or contract compliance experience
  • Strong written and verbal presentation skills

Responsibilities

  • Manage and perform all facets of the audits for existing clients
  • Perform extensive excel analysis as part of audit execution
  • Interact with cross-functional teams at clients/licensees and manage multiple projects across multiple clients
  • Supervise, coach, and mentor all levels of staff

Key facts

  • Remote from: India
  • Full time
  • Senior (5-10 years)
  • English

Hard skills

Other skills

  • Communication
  • Teamwork
  • Problem Solving
  • Self-Motivation
  • Detail Oriented
  • Adaptability

About the company

Connor logo

Connor

IT Services & IT Consulting

Connor’s mission is to make a positive impact on our people, the clients we serve, and the communities we live in. Our global team lives this mission daily, driven by our values and committed to doing our best for each other, our clients, and our communities. At Connor, every employee plays a role in driving change because we believe the status quo is never enough. Our services focus on strengthening third-party relationships. Through our Royalty, Software Publisher Services, and Software Advisory offerings, we help companies secure and optimize their revenue streams, manage risk, and ensure transparency and fairness in complex licensing environments. By staying true to our mission and values, our team of highly specialized professionals helps clients achieve their business goals and build stronger partnerships. We operate as one global firm across more than 20 countries, where diversity is a source of strength. Our clients range from the world’s largest IP and software licensors to emerging industry leaders. We proudly embrace the David versus Goliath mindset, taking on challenges from Big 4 competitors with agility and confidence. Our nimble approach allows us to tailor services to meet each client’s needs. At Connor, our people are our greatest asset. Ask anyone on our team and they will tell you the same thing: they are proud to be part of a company that challenges them to be smarter, offers room to grow, and supports them every step of the way. We are more than just accountants. We are trusted advisors, deeply invested in our clients' long-term success.

Company details

IndustryIT Services & IT Consulting
Company size51 - 200

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Job description

Overview:

Connor provides highly specialized accounting and advisory solutions to ensure contract, license, and royalty compliance. Founded in 2009, the practice has more than doubled in size every year. Presently we serve as trusted advisors to a broad range of clients across geographies and industries, including several Fortune 500 companies.

The world’s largest software vendors have entrusted Connor in the delivery of professional contract compliance services for over seven years. Our continued pursuit for excellence through experienced teams ensures our clients are served by the best with tenured industry experience.

We are excited to be rapidly expanding our team and seek a Manager to help us further build our capabilities and manage global client projects. With the support of other regional Managers, and Directors, you will advise our clients on license compliance initiatives and execution of audits. This role is involved with various compliance-related projects, including audit execution, data analytics, process improvement, and targeting analysis. We rely heavily on our Managers and expect a high degree of professionalism to carry out the highest quality of professional service our clients require and expect. The Manager will be responsible for performing, supervising, and reviewing each client engagement; and for being the liaison between our clients and their customers/licensees.

Responsibilities:

  • Manage and perform all facets of the audits for existing clients: audit planning, audit execution, and reporting activities, which includes data analytics, licensee/client interviews, and preparation of client deliverables.
  • Perform extensive excel analysis as part of audit execution, internal client initiatives, and other services.
  • Manage audit KPIs, including deadlines and project milestones.
  • Interact with cross-functional teams at clients/licensees and manage multiple projects across multiple clients simultaneously.
  • Prepare and review all client deliverables: reports, calculations, etc.
  • Demonstrate a solid understanding of client businesses, technologies, and risks. Maintain technical and practical knowledge about clients and industry; bring experience to the execution and oversight of audits.
  • Assist in the development and implementation of operational policies to support internal infrastructure growth.
  • Develop and maintain strong relationships with clients through quality execution of reviews and timely communication
  • Identify opportunities for new services, methodologies, or work process for teams and clients.
  • Stay current with the trends in the relevant industries and compliance auditing
  • Supervise, coach, and mentor all levels of staff: conduct performance reviews, contribute to performance feedback and training, develop and communicate workplace culture and code of conduct.
  • Recruit, develop, and mentor a talented team of professionals to help bring growth to the business.
  • Participate in sales pursuits for royalty and license compliance initiatives.

Experience, Skills, and Characteristics

  • BA/BS in Business Administration, Accounting, Computer Science, Information Systems Administration, Engineering or related field; CPA, CIA, CISA certification
  • 8+ years in Professional Services or large IT organizations
  • Preferred third-party audit experience, including contractual review, software licensing reviews, and/or contract compliance experience (royalty and licensing auditing).
  • A member of the compliance team from one of the Big 4 firms preferred but not required.
  • Strong references from existing employer/clients.
  • Proficient understanding of technology and software license contracts.
  • Demonstrate an understanding of business processes, internal control risk management, IT controls, and related standards.
  • Facilitate use of technology-based tools or methodologies to review, design and/or implement products and services
  • Strong background in auditing techniques and/or computer control environments
  • Strong written and verbal presentation skills including the ability to translate technical information to various technical and non-technical audiences.
  • Hard-working and detail-oriented and able to motivate coworkers.
  • Self-driven, highly motivated, and able to work well independently and in team environments.
  • Proven experience with building strong relationships and instilling trust with clients and internal teams.
  • Ability to adapt to different licensee conditions and cultural differences while executing audits globally
  • Flexibility to work effectively across multiple engagement teams, clients and licensees across the globe with different time zones.
  • Proficient in the use of Microsoft Office Suite with strong Excel skills.

Related Working Technical Experiences Preferred but not Essential

  • Windows or UNIX/Linux administration background, including proficiency with Active Directory
  • Data analysis applications such as ACL, SQL, or Access
  • Windows Server Desktop
  • Unix/Linux, SAM (SMS, Altiris, etc.)
  • VB/Shell/PERL/Macros

Who Should Consider This Job?

If you are someone looking to take ownership of your career and the chance to build something all while working in a supportive, dynamic environment with highly motivated team members, then this is the right entrepreneurial opportunity.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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