Forward Deployed Engineer

Job Description: 

Forward Deployed Engineer (FDE) – AI-First Payments

Location-Remote (Canada)

Department-Professional Services

Reports To-Manager of Professional Services

About the Role

Constellation Payment Processing is a modern Payment Facilitator (PayFac) empowering SaaS business to grow revenue through seamless, embedded payments. As part of Constellation Software Inc. (CSI) — a global Canadian-based software leader — we combine the agility of a specialized payments company with the strength and stability of an established global powerhouse.

Constellation Payments is building an AI-first professional services function to accelerate partner onboarding, integration, and value realization. The Forward Deployed Engineer (FDE) sits at the intersection of product, engineering, partner delivery, and AI-enabled process innovation. This role works directly with SaaS partners to design, build, and deploy AI-enhanced payment workflows and integrations.

What You’ll Do

• Lead technical discovery sessions with partners
• Design and implement API integrations (REST, webhooks, tokenization)
• Build and maintain custom scripts, and lightweight services
• Lead technical integrations from sandbox to production
• Be deployed as part of partner development teams to help deliver best-practices-led integrations
• Leverage AI tools for code generation and automation
• Create repeatable AI-enabled delivery playbooks and certifications
• Partner cross-functionally with Sales, Product, and Operations to drive implementation success

What You’ll Own

• Successful partner implementations (time-to-live, quality, scalability)
• Reusable AI-assisted assets (MCPs, templates, scripts)
• Deliver efficiency improvements
• Partner technical trust

Basic Qualifications

• 3–6 years in software/solutions engineering
• Experience with APIs and integrations
• Proficiency in Java, Type Script, or similar
• Flexibility to work in the partner’s language—not just ours
• Customer-facing technical experience
• Interest in or experience with AI-augmented engineering

Preferred Qualifications

• Payments or fintech experience
• Knowledge of gateways and Payfacs
• Experience with cloud (AWS preferred)
• Familiarity with AI developer tools (Kiro/Claude/CoPilot preferred)

Compensation, Benefits, and Work Environment

Work Location & Flexibility

Constellation Payments operates on a 100% remote-first model. We empower our employees with flexibility to work from home or a location of their choice within the country of the job listing.

Travel will be required for this position. (customer engagements and company events)

Salary & Performance Incentives 💰

• Target Compensation: The On-Target Earnings (OTE) for this role is market competitive based on experience.
• Compensation Structure: This range is inclusive of the base salary and variable compensation, such as a company-wide bonus or sales commission. The final compensation package will be commensurate with the candidate’s experience, capabilities, and location.

Employee Benefits

We are proud to offer a robust benefits package designed to support your well-being and financial future:

• Health & Wellness ⚕️: Comprehensive medical, dental, vision, and life insurance plans to keep you and your family healthy.
• Paid Time Off (PTO) 🌴: Employees receive 21 paid vacation days, 6 paid sick days and 8 nationally observed holidays.
• Company Ownership: Employees are invited to participate in our Employee Share Program, with an employer contribution match of 20% (Ticker: CSU.TO).

Equal Opportunity & Legal Disclosures

Constellation Payments is an Equal Opportunity Employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We comply with the San Francisco Fair Chance Ordinance and will consider qualified applicants with criminal histories in a manner consistent with the requirements of this ordinance.

This position does not offer visa sponsorship. All applicants must have pre-existing legal authorization to work in Canada.

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More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.