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Professional Liability Claims Counsel

Role overview

Qualifications

  • JD degree preferred
  • 3-5 years of experience handling professional liability claims
  • NYS Adjuster License required, multiple states preferred
  • Strong knowledge of claims practices, litigation processes, and insurance coverage

Responsibilities

  • Independently investigate, evaluate, and manage professional liability claims from inception through resolution
  • Analyze coverage issues and determine applicability of policy terms, conditions, and exclusions
  • Develop and execute claim resolution strategies, including negotiation and settlement
  • Evaluate liability and damages of exposure using legal, factual, and industry-specific knowledge

Key facts

Hard skills

Other skills

  • Analytical Skills
  • Negotiation
  • Communication
  • Decision Making
  • Microsoft Office
  • Organizational Skills

About the company

Arrowhead Programs logo

Arrowhead Programs

Insurance

Arrowhead Programs offers one of the largest portfolios of insurance program business worldwide, spanning commercial, personal, professional liability, public entity and specialty insurance. In collaboration with top-rated insurance companies, our managing general underwriters and program administrators deliver a portfolio of niche offerings to address the specialized needs of policyholders.

Company details

IndustryInsurance
Company size1001 - 5000

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Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Professional Liability Claims Counsel to join our growing team! 

The Professional Liability Claims Counsel is responsible for managing a portfolio of complex professional liability claims, including Employment Practices Liability, Police Professional and Public Officials liability and other civil rights claims. The role requires independent claim handling, strong analytical skills, and the ability to evaluate legal liability, coverage, and damages while delivering high-quality customer service to insureds, brokers, and internal stakeholders. 

How You Will Contribute:   

  • Independently investigate, evaluate, and manage professional liability claims from inception through resolution. 
  • Analyze coverage issues and determine applicability of policy terms, conditions, and exclusions. 
  • Establish appropriate reserves and adjust them as necessary based on claim developments. 
  • Develop and execute claim resolution strategies, including negotiation and settlement. 
  • Guide litigation strategy, including discovery, motion practice, mediation, and trial preparation. 
  • Attend mediations, settlement conferences, and trials as required. 
  • Evaluate liability and damages of exposure using legal, factual, and industry-specific knowledge. 
  • Provide accurate and timely financial forecasting on claims portfolios. 
  • Maintain proactive communication with insureds, brokers, and management. 
  • Deliver clear, concise, and timely claim updates and coverage determinations. 
  • Support underwriting teams with claim insights and loss trends. 
  • Ensure all claim handling adheres to regulatory requirements, internal guidelines, and best practices. 
  • Prepare reports for management, carriers, reinsurers, and auditors as needed. 
  • Identify emerging issues, trends, and exposures within the professional liability space. 
  • Provide feedback to underwriting and risk management on loss drivers and prevention strategies. 

Licenses & Certifications:   

  •  NYS Adjuster License required; multiple states preferred. 

Skills & Experience to be Successful:  

  • JD degree preferred.  
  • 3-5 years of experience handling professional liability claims. 
  • NYS Adjuster License required, multiple states preferred 
  • Strong knowledge of claims practices, litigation processes, and insurance coverage. 
  • Experience managing complex and/or high-exposure claims. 
  • Demonstrated ability to work independently and make sound judgment decisions. 
  • Excellent negotiation, analytical, and organizational skills. 
  • Strong written and verbal communication skills. 
  • Proficiency with claims management systems and Microsoft Office suite 

Preferred 

  • Experience in one or more specialty areas (e.g., Education, Public Entity, EPLI, E&O). 
  • Prior litigation experience or legal background. 
  • Familiarity with excess and surplus lines or specialty insurance markets. 
  • Exposure to reinsurance reporting and complex coverage issues. 

Pay Range

$95,000 - $135,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 


Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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