Logo for Auto Approve

Bilingual Loan Consultant

Role overview

Qualifications

  • Bilingual fluency in English and Spanish required
  • 2+ years of experience in a sales-based and/or metrics-driven work environment
  • Proficiency in MS Office products (Outlook, Word, Excel, PowerPoint)
  • Ability to be on the phone 5+ hours daily

Responsibilities

  • Work with warm leads consisting of motivated customers to save money on auto loans
  • Walk customers through their refinance options and connect them with lending partners
  • Offer add-on protection products and collect necessary documentation to fund loans
  • Explain benefits, guide the process, and close deals in customers' preferred language

Key facts

  • Remote from: United States
  • Freelance
  • Commercial Loan Officer
  • English, Spanish

Hard skills

Other skills

  • Microsoft Office
  • Collections
  • Communication
  • Detail Oriented
  • Adaptability
  • Basic Internet Skills

About the company

Auto Approve logo

Auto Approve

Consumer & Commercial Lending

Auto Approve is an auto refinance company that specializes in helping consumers find the best possible vehicle interest rates through its national network of credit unions, banks and finance companies.Refinancing your vehicle has never been easier!The quote is FREE, let us see what we can save for you. Fill out the short inquiry at www.autoapprove.com

Company details

Company typeScaleup
IndustryConsumer & Commercial Lending
Company size201 - 500

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Job description

We're looking for passionate, competitive B2C sales pros who are ready to close for our next class of Loan Consultants — and who can do it fluently in both English and Spanish!

With an uncapped commission on top of a competitive base pay of $18.46/hr, average Loan Consultants earn $100K/year, with our top 10% earning $175K+. If you bring the effort, we'll bring the payout.

Our next hiring class is scheduled to start on 10/19/2026. We appreciate your patience as we review applications. We will review applications in the order received.

Who We Are:

Auto Approve is a fast-growing fintech company founded in 2016. We've been disrupting how people pay for their cars and trucks ever since. Because auto loans can be complicated, confusing, and too costly, our mission is to make it simple for our customers to save money and enjoy life more. Backed by private equity, we've helped over 180,000 customers refinance more than $6 billion in loans, putting over $1,000 a year back in their pockets on average.

That growth has earned us a spot on Inc. 5000's Fastest Growing Private Companies list four times (including this year!), and a nod from BuiltIn as a 2026 Best Place to Work.

2026 is another big growth year for us, and Bilingual Loan Consultants are right in the middle of it.

What You’ll Do:

As a Bilingual Loan Consultant, you'll work warm leads consisting of motivated customers — both English- and Spanish-speaking — who've already reached out to save money on their auto loan. You'll walk them through their refinance options, connect them with our lending partners, offer add-on protection products like GAP and warranty coverage, and collect the documentation needed to fund the loan. This isn't a dealership sales pitch — it's about clearly laying out the financial upside of refinancing and closing the deal. There's no cold calling!! Every lead the Loan Consultant works with is pre-approved. You explain the benefits, guide the process, and close — in whichever language your customer is most comfortable with.

This is a remote role with a training structure behind it. Loan Consultant training consists of a 60-day hands-on training program, a clear, proven process to follow, and a team that helps you get there. Hours are firm, Monday–Friday, 9AM–6PM CT, and the pace is fast, but you'll always know what to do next. If you like coaching, structure, and closing deals — this role delivers.

To get there, Auto Approve ensures that our LCs are set up for success from Day-1 with a robust paid training program. You'll learn & earn! New hires can expect to start earning performance bonuses in their first month of employment and to be hitting OTE after 3 months.

This role is Base Salary + Commission. An average Loan Consultant can expect to earn $100K a year, and our top 10% are earning $175K+. We offer a full suite of medical benefits (including dental, vision, pet insurance, and more) and generous PTO and paid holidays.

What You’ll Need:

  • Bilingual fluency in English and Spanish required
  • 2+ years of experience in a sales-based and/or metrics-driven work environment (industry experience NOT required. If you're a self-starter with a positive attitude, we'd love for you to apply)
  • Proficiency in MS Office products (Outlook, Word, Excel, PowerPoint)
  • Ability to be on the phone 5+ hours daily
  • Ability to follow process and execute a call script and checklist
  • Experience in call centers, credit unions, collections, and/or retail preferred
  • Proven success meeting or exceeding metrics while working remotely preferred
  • High attention to detail
  • Ability to learn and adapt and be coachable
  • Basic computer skills with the ability to manage a dual-monitor setup across multiple systems
  • Shared Values with Auto Approve:
    • People First – We put people first — every customer, every teammate. We lead with empathy, prioritize transparency and support, listen with respect, and show up for one another.
    • Earn Trust Every Day – Trust isn't given — it's earned. We act with integrity, speak truthfully, and own our actions. No shortcuts. No excuses. Operate with honesty and accountability and always do what's right - even when no one is watching.
    • Simplicity – Finance shouldn't be confusing. We cut through complexity, communicate clearly, and focus on what matters. We embrace technology to remove barriers and deliver straightforward solutions.
    • Tenacity – We hustle with heart. We adapt, improve, and do what it takes—especially when it's not in the job description.

Position Type/Expected Hours of Work: This is a full-time position. Evening and weekend work may be required as job duties demand.

Physical Requirements: This position is indoors. Must be able to sit at a computer terminal for an extended period. May be asked to lift approximately 25 lbs. Exposure to moderate noise and light, i.e. business office with computers, phone, printers, light foot traffic.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Auto Approve provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auto Approve complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Applicants must be legally authorized to work in the United States.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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