Technical Assistance Consultant, Healthcare Innovations

AIR is seeking a Technical Assistance Consultant to join AIR’s Healthcare Innovations program, which focuses on supporting the Centers for Medicare & Medicaid Services Innovation Center in implementing and evaluating payment models. This specific position will support AIR’s work to provide technical assistance to states, providers, or other entities that participate in the payment models. The work involves a combination of designing and conducting technical assistance activities and resources, as well as developing communications to support information sharing through a variety of modalities.

This position has the flexibility to work remotely within the United States (U.S.) or from one of our U.S. office locations. This does not include U.S. territories.   

About AIR:

Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally. We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all.

Responsibilities:

The responsibilities for the position include:

• Identifying, assessing, and tracking the technical assistance needs of program participants.
• Creating plans to address technical assistance needs.
• Applying subject matter expertise or policy translation related to the program to develop technical assistance resources, including: memos, tipsheets, factsheets, checklists, templates, policy or review guides, frequently asked questions, and case studies.
• Developing, hosting, or supporting webinars and office hours.
• Designing communications for a variety of audiences and modalities.
• Documenting technical assistance processes and procedures.
• Facilitating discussions with program participants to identify participants’ progress toward program milestones, develop strategies and guidance to ensure participant success, and synthesize common themes across participant discussions.
• Leading meetings and presenting information to team members and clients· Managing content within an online collaboration website to support program participants (e.g., resource library management, chatter posts).
• Compiling and interpreting engagement metrics related to program activities and communications.
• Managing content within an online collaboration website to support program participants (e.g., resource library management, chatter posts).

Qualifications:

Education, Knowledge, and Experience

• Bachelor's Degree and 6 or more years of experience; Master's Degree and 4 or more years of experience; Doctoral Degree.
• Experience designing and conducting technical assistance activities and resources, such as briefs, guides, toolkits and webinars for a variety of audiences.
• Experience developing communications for newsletters, online collaboration sites, and public-facing websites.
• Experience with qualitative data collection and analysis, such as for online surveys and interviews.
• Experience translating policy into practical and actionable information for various audiences.
• Experience delivering technical assistance for Medicaid programs and/or state Medicaid offices.
• Knowledge of and experience working with behavioral health practices and clinicians, including integrated care delivery.
• Knowledge of health information technology at the provider level.

Skills

• Strong commitment to improving instructional quality and student outcomes through the use of research-based practices. 
• Excellent interpersonal and communication skills for working with stakeholders at various levels and from a range of backgrounds. 
• High attention to detail and a strong commitment to accuracy and quality. 
• Ability to lead and collaborate effectively in both in-person and virtual environments. 
• Strong organizational skills and ability to manage multiple projects simultaneously. 

Disclosures: Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

American Institutes for Research is an equal employment opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without discrimination on the basis of any characteristic protected by applicable federal, state or local law, including, but not limited to, actual or perceived race (including traits historically associated with race, such as hair texture, hair type, and protective hairstyles such as braid, locs, and twists), creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability, medical condition (e.g., cancer), sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, civil union status, pregnancy, childbirth or related medical conditions, genetic information, or military or veteran status. AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks. AIR maintains a drug-free work environment. 

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to Taliba Boone at tboone@air.org or call 202.403.5000.

Fraudulent Job Scams Warning & Disclaimer: AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an “@air.org” domain. Please take extra caution while examining the email address, for example jdoe@air.org is correct and jdoe@aircareers.org is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out to recruitment@air.org. If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov. You can also report it to your state attorney general. Find out more about how to avoid scams atftc.gov/scams.

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AIR’s Total Rewards Program, is designed to reward our staff competitively and motivate them to achieve our critical mission. This position offers the anticipated annual salary as listed. Salary offers are made based on internal equity within the institution and external equity with competitive markets. Please note this is the annual salary range for candidates that are based in the United States.