Scientific Affairs Specialist I

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

We have an incredible opportunity for a Scientific Affairs Specialist I to join ICON’s Scientific Affairs team. The Scientific Affairs Specialist I serves as a key scientific liaison supporting a global central laboratory’s clinical, operational, and commercial activities. This role assists in scientific knowledge and expertise across assay technologies, laboratory services, and clinical trial applications, ensuring scientific rigor, consistency, and alignment with regulatory and customer expectations. The Specialist collaborates cross-functionally with Global Validations, Laboratory Operations, Quality, Regulatory, Business Development, and external stakeholders to support study design, assay implementation, scientific communication, and client engagement.

Location: Mexico City (Remote)

What you will be doing:

• Maintain and configure testing and assay summary information in the Test Master application of the ICOLIMS system
• Configure test codes within the STARLIMS system
• Assist all other ICL departments with Global Scientific Affairs related issues and questions
• Utilize the internet, journals, internal validation documentation, etc. to update specimen requirements, stability, and transport information within departmental databases
• Follow SOPs relevant to Global Scientific Affairs issues
• Provide scientific notifications and technical documentation to Global Client Services
• Assist in scientific consistency across global studies and laboratory sites
• Assigns work from the Scientific Affairs Inbox and assures that all Service Level Agreements for TAT are met
• Lead the collaboration in support of Client Services requests, with regards to special collection instructions
• Attend meetings with both internal and external clients on behalf of Global Scientific Affairs
• Provide notifications of testing changes and updates to ultimately Global Client Services
• Provide scientific input on assay selection and reporting interpretation
• Support troubleshooting of complex scientific or technical issues in collaboration with laboratory and leadership teams
• Act as a scientific point of contact for sponsors, investigators, and internal commercial teams
• Participate in client meetings and scientific consultations
• Identify opportunities to enhance scientific processes and knowledge sharing across the organization
• Support implementation of new technologies, assays, or biomarkers into the central laboratory portfolio

Your profile:

• 2+ years of experience in scientific affairs, central laboratory services, or diagnostics, in a CRO, biotech, or pharmaceutical environment
• Hands-on knowledge of clinical trial laboratory operations and assay methodologies (e.g., immunoassays, molecular assays, flow cytometry, genomics)
• Knowledge of clinical laboratory concepts and terminology
• Experience supporting global or multi-regional clinical studies (preferred)
• Experience with STARLIMS
• Detail-oriented, with strong organizational skills and ability to manage multiple priorities
• Strong scientific and analytical skills with the ability to interpret complex data
• Excellent written and verbal communication skills for both scientific and non-scientific audiences
• Proven ability to collaborate in cross-functional, multicultural, and global teams.
• Proficient in Microsoft Office Suite, specifically Excel
• Bachelor's Degree in Medical Technology or related field

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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply