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Service Technician, Northeast

Role overview

Responsibilities

  • Provide the best possible customer experience for Fastems customers
  • Ensure expectations are met
  • Service machinery in an appropriate and efficient way
  • Maximize customer productivity and production goals

Key facts

  • Remote from: Ohio (USA)
  • Full time
  • Customer Service Specialist
  • English

Hard skills

Other skills

  • Customer Service

About the company

Fastems logo

Fastems

  • Industrial Automation & Controls
  • 501–1,000
Fastems is the leading supplier of CNC automation solutions for variable batch production, also known as high-mix, low-volume manufacturing. We’re an open integrator with over 40 years and 4000 installations of experience with 90+ machine tool brands. Fastems typically automates 3-5 axis milling machines, turning and turn-mill machines, grinding machines and more. Our MMS control connects to various data systems and is praised for its production planning and resource management features that enable you to take control of your production. Fastems integrates and automates measuring, washing, marking, finishing and various other devices or processes to be part of our intelligent CNC automation systems. We also offer deburring and robotic finishing cells (RFC) and robotic systems for automated part loading to/from pallets (ALD). Solutions for cutting tool automation including pre-setters are also included. What if your production would only do the right things, at the right time – all the time?

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Job description

We are looking for a Service Technician to join our winning team. Our corporate U.S. headquarters is in Cincinnati, Ohio, however this position will be based anywhere in the Northeastern U.S. The Service Technician is responsible for providing the best possible customer experience for Fastems customers by ensuring that expectations are met and service to their machinery is done in the most appropriate, efficient way to maximize their productivity and production goals.

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