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Sr. Manager, Revenue Development, New Hotels & Conversions (REMOTE)

Role overview

Qualifications

  • Bachelor’s degree or equivalent relevant experience
  • Seven or more years of professional multi-unit hotel and/or above-property experience in sales operations, revenue generation, distribution, and/or commercial operations leadership
  • Exceptional communication skills
  • Proficiency in MS Office, Agency360, STR, and Delphi

Responsibilities

  • Partner with the Franchise Onboarding team to ensure pre-opening business readiness
  • Develop and deliver playbooks, guides, and resources for execution
  • Achieve revenue development objectives through market assessments and coaching
  • Travel up to 40% including international travel to support hotel performance

Key facts

Hard skills

Other skills

  • Communication
  • Problem Solving
  • Collaboration
  • Adaptability

About the company

Sonesta Hotels logo

Sonesta Hotels

Hotels & Lodging

Sonesta is now the 8th largest hotel company in the world, with 15 brands that consist of 1200 hotels, 100K+ rooms across three continents and include The Royal Sonesta, The James Hotels, Classico: a Sonesta Collection, Sonesta Hotels & Resorts, MOD: a Sonesta Collection, Sonesta Select, Sonesta ES Suites, Sonesta Simply Suites, Sonesta Posadas Del Inca (Peru), Sonesta Cruise Collection (Nile River), Red Lion Hotels, Red Lion Inn & Suites, Signature Inn, Americas Best Value Inn and Canadas Best Value Inn. With the growth of the company, we have also expanded our award-winning guest loyalty program – Sonesta Travel Pass. Offering guests a variety of travel experiences, free nights, value added perks, points that can be redeemed at any of Sonesta's hotels. Sprung from the classic hoteliers of the mid-20th century, Sonesta is a collection of hotels, resorts, suites and cruises enjoys a rich history celebrating over 85 years in hospitality. When savvy travelers stay in one of our locations throughout the world, they are treated to a genuine experience, reflective of the culture and personality of the destination. Guests are always delighted to find that we have let the outside culture in! As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel – service, beautiful surroundings and an unmatched destination experience delivered with style. It’s our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past. Discover what you have been missing at Sonesta. Join us. We can’t wait to meet you.

Company details

Company typeXLarge
IndustryHotels & Lodging
Company size10001

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Job description

We’re People People. Are you?


We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).


With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).



What this role is all about


The Sr. Manager, Revenue Development, New Hotels supports assigned onboarding hotels by consulting on revenue generation, commercial execution, and business readiness before and after opening. Working with hotel sales and operations leadership, above-property management, and ownership, this role activates sales, marketing, distribution, and revenue development best practices that accelerate topline revenue growth, strengthen owner confidence, and support faster hotel performance stabilization.

What you’ll be doing

Partners with the Franchise Onboarding team to build pre-opening and immediate post-opening business readiness across key revenue levers, including global and local sales planning, marketing assets and activations, revenue channel alignment, and brand program execution.

Ensures internal and external pre-opening sales, marketing, and revenue development Critical Path deliverables are completed on time to support timely pre-sell activation.

Develops and delivers playbooks, guides, and self-service resources that streamline execution, increase adoption, and reduce friction for internal and external stakeholders.

Establishes scalable routines that support hotel stabilization and enable a seamless transition to long-term RDO support.

Achieves revenue development objectives by:

  • Conducting new hotel market assessments and capturing business intelligence to identify prioritized sales opportunities across channels.
  • Coaching property-level teams on sales strategies, brand programs, and revenue opportunities, translating guidance into actionable tactics that support measurable business impact.
  • Deploying tactical sales plans and activating revenue-generating tools.
  • Serving as a primary contact before and immediately after conversion, partnering with the Onboarding team to optimize support models, and conducting regular cadence calls with assigned hotels to support performance.
  • Leveraging Sonesta brand tools and resources to support revenue development and performance growth.
  • Keeping Sonesta revenue generation teams informed of new hotel market attributes, business drivers, and prioritized revenue opportunities.
  • Accelerating marketing and distribution levers and optimizing internal processes that support early performance gains.
  • Effectively package insights, tactics, and status to internal Leadership stakeholders
  • Periodically assesses assigned priority hotel markets and tactics for revenue improvement opportunities, as assigned.

Travel Requirement

Up to 40% travel including some international travel, is required. The role must be able to travel to multiple hotel locations by car or air and work at locations outside the office.

Qualifications and Skills

  • Experienced. Bachelor’s degree or equivalent relevant experience required. Seven or more years of professional multi-unit hotel and/or above-property experience in sales operations, revenue generation, distribution, and/or commercial operations leadership required. Hotel pre-opening, conversion, and branded franchise hotel experience required.
  • Exceptional communicator. Understands the audience and communicates clearly in an environment that requires influence without direct control. Direct, action-oriented, and able to align stakeholders around shared objectives with a sense of urgency.
  • Technically proficient. Proficient in MS Office, Agency360, STR, and Delphi required. Experience with Kalibri, GDS, IDeaS, Duetto, MeetingPackage, Tableau, Power BI, and/or Opera preferred.
  • Organized. Highly organized self-starter with demonstrated ability to prioritize work effectively, manage deadlines, and multi-task across disciplines and time zones. Comfortable using multiple communication channels, including email, telephone, virtual meetings, and Teams.
  • Process management. Proven ability to drive process and projects with demonstrated success coordinating technical, distribution, revenue, sales, marketing and operational activations for new hotels. Able to manage multiple dependencies, track critical milestones and ensure on-time execution across internal and external stakeholders.
  • Growth mindset. Adaptable to changing business needs and priorities, with the ability to work independently, collaboratively, and with a continuous-improvement mindset.
  • Resourceful. Collaborative and cross-functional, with demonstrated ability to identify efficient ways to accomplish work, remove barriers, and socialize best practices with stakeholders.
  • Results-oriented. Proven track record of driving change, removing barriers, and delivering measurable outcomes in fast-growth organizations.

Other Duties as Assigned

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Additional duties may be assigned as business needs evolve.


Anticipated Pay Range & Additional Job Information

Pay Range: $95,000 to $105,000. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.


How we reward you


At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. 


Here’s a snapshot of what we offer: 


  • Medical, Dental & Vision Insurance  
  • Health Savings Account (HSA) with Company Match  
  • 401(k) Retirement Plan with Company Match  
  • Paid Vacation & Sick Time  
  • Paid Parental Leave  
  • Company-Paid Life Insurance  
  • Company-Paid Short-Term & Long-Term Disability  
  • Hospital Indemnity, Critical Illness & Accident Insurance  
  • Educational Assistance  
  • Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)  
  • Additional Perks & Employee Discounts 


Our Commitment to You


Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.


Before You Apply


To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed. 


Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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