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Field Service Engineer/Technician

Role overview

Qualifications

  • Bachelor's degree in Electrical, Mechanical, Industrial, Controls Engineering, Engineering Technology, or related field.
  • Associate degree or technical certificate in a related field; OR High school diploma/GED with 7+ years of relevant industrial experience.
  • PLC programming and troubleshooting experience preferred.
  • Strong customer service and communication skills.

Responsibilities

  • Install, start up, and commission equipment at customer facilities.
  • Troubleshoot and program PLCs and automation controls.
  • Diagnose electrical, pneumatic, mechanical, and controls issues.
  • Perform equipment upgrades, repairs, and preventive maintenance.

Key facts

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Customer Service
  • Verbal Communication Skills
  • Microsoft Office
  • Problem Solving
  • Teamwork
  • Time Management

About the company

BW Papersystems logo

BW Papersystems

Industrial Machinery Manufacturing

BW Papersystems, a division of Barry-Wehmiller, combines extremely strong brands, innovative Technologies, and long-standing experience in the sheeting & packaging, stationery, security documents, and corrugating & finishing industries. BW Papersystems is a combination of 10 brands that are together to synthesize manufacturing in the paper process industries. We operate under brand names: BW Bielomatik, BWP Zerand, JAG SYNCHRO, Kugler-Womako, MarquipWardUnited, Questec, SHM, VortX, WillPemcoBielomatik and Wrapmatic. With manufacturing plants in USA, Europe and Asia, parts and service centers in the USA, Germany, Mexico, Brazil, Singapore and Shanghai, and our exceptional people working all over the world, we are at your side with great products and comprehensive services.

Company details

IndustryIndustrial Machinery Manufacturing
Company size1001 - 5000

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Job description

About Us:

BW Papersystems, part of the Barry-Wehmiller Group, builds capital equipment that transforms paper into products for consumers - every day, around the world. We offer innovative technologies, service and parts, and years of global experience in corrugating, finishing; slitting and packaging; stationery; bookbinding and security documents. Customers rely on our machines to produce and convert items such as corrugated boxes, folding cartons, passports, notebooks, copy paper, board, and coated and other specialty papers. For more information, visit bwpapersystems.com.Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

Job Description:

BW Papersystems is seeking hands-on, customer-focused Field Service Technicians and Engineers to install, troubleshoot, commission, and support industrial equipment across North America. This role is ideal for individuals who enjoy travel, machinery, automation, and solving technical challenges in the field.


Key Responsibilities
•    Install, start up, and commission equipment at customer facilities.
•    Troubleshoot and program PLCs and automation controls.
•    Diagnose electrical, pneumatic, mechanical, and controls issues.
•    Perform equipment upgrades, repairs, and preventive maintenance.
•    Train customer operators and maintenance personnel.
•    Document service activities, programming changes, and installation reports.
•    Interpret electrical schematics, ladder logic, and technical drawings.
•    Maintain a safe, professional work environment.


Qualifications
Field Service Engineer
•    Bachelor's degree in Electrical, Mechanical, Industrial, Controls Engineering, Engineering Technology, or related field.
•    PLC programming and troubleshooting experience preferred.
Field Service Technician
•    Associate degree or technical certificate in a related field; OR
•    High school diploma/GED with 7+ years of relevant industrial experience.


Preferred Skills
•    PLC programming and troubleshooting.
•    Knowledge of electrical, pneumatic, hydraulic, and mechanical systems.
•    Ability to read schematics, wiring diagrams, and ladder logic.
•    Strong customer service and communication skills.
•    Microsoft Office proficiency; CAD/SolidWorks experience is a plus.
•    Strong problem-solving and troubleshooting abilities.


Work Environment
•    Primarily customer manufacturing facilities.
•    Exposure to industrial environments, machinery, noise, grease, and dust.
•    Frequent travel with overnight stays and extended time away from home.


Physical Requirements
•    Ability to stand, bend, climb, kneel, and work around machinery.
•    Lift up to 50 lbs independently and more with assistance.
•    Maintain visual and mental focus for troubleshooting and service work.


Travel
•    Approximately 75-80% travel throughout the U.S., Canada, and Mexico.
•    International travel opportunities may be available.
•    Weekend, holiday, and extended-hour work may be required.


Why BW Papersystems?
•    Industry-leading machinery and technology.
•    Strong culture focused on people and growth.
•    Opportunity to work independently while supporting customers globally.
•    Career advancement within a respected global organization.


Compensation
$80,000 - $110,000 annually
Compensation is based on experience, skills, education, and geographic location.


BW Papersystems, a Barry-Wehmiller Company, is an Equal Opportunity Employer.

#LI-SG1

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job.  If your experience is close to what you see listed here, please still consider applying.  We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions.  Please let us know if you require reasonable accommodations during the interview process. ​

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company:

BW Papersystems

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