Loss Control Consultant

Who are we?

Michigan Millers Mutual Insurance Company, an affiliate of Western National Mutual Insurance, is a mutual insurance company, rated A (Excellent) by A.M. Best, with over 140 years of experience serving policyholders' property-and-casualty insurance needs across multiple regions in the United States. We believe in striving for growth without sacrifice and know that our culture creates and cultivates happy and dedicated employees, which we believe gives us the ability to deliver the highest level of customer service.

The core values for Michigan Millers and Western National Insurance, Connectiveness – Accountability – Empowerment are incorporated into all that we do. Our workplace culture encourages employees to seek out learning opportunities and to strive for growth and development in the insurance industry.

 We understand the importance of a positive work community and a healthy workplace environment when striving for organizational success. Our emphasis on internal growth and maintaining healthy team relationships translates into external growth and building sustainable customer relationships.

Does this opportunity interest you?

Michigan Millers Mutual Insurance Company is seeking a Loss Control Consultant to join our team! 

The individual in this role will have the opportunity to complete loss control surveys, primarily in Michigan, and report on information regarding risks, exposures, and controls. This individual will also develop service plans and provide consulting services for larger accounts in their area. 

This is a remote, work-from-home position, with periodic overnight stays and occasional travel to our offices in Lansing, Michigan and Edina, Minnesota. 

What are the responsibilities and opportunities of this role?

• Builds and maintains strong underwriter and agency relationships. 
• Manages loss control assignments to achieve risk improvement and ongoing account service, with a focus on reducing line-of-business loss trends and improving safety programs. 
• Uses established loss control practices, processes, and procedures to analyze the operations and exposures of various types of risks. 
• Assesses risk attitudes related to uncontrolled exposures on new and existing business and identifies risk improvement opportunities through recommendations and safety program enhancements. 
• Applies intermediate knowledge of recognized codes and standards, including OSHA, NFPA, and DOT standards, in loss control survey work. 
• Uses available research tools to prepare for loss control surveys across a variety of businesses. 
• Objectively evaluates lines of business using established loss control evaluation tools. 
• Makes decisions guided by loss control considerations, policies, and objectives, including complex or impactful decisions, and provides effective risk evaluations to support underwriting decision-making. 
• Uses intermediate knowledge, experience, and creative resources to identify a range of solutions and clearly articulate them to others. 
• Understands and effectively communicates relationships between problem components. 
• Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved. 
• Establishes credibility with internal customers, including underwriters, and external customers, including agents and insureds. 
• Travels as required to conduct loss control surveys and assessments in a variety of customer environments.

What are the must-have qualifications for a candidate?

• Valid and unrestricted driver’s license and acceptable driving record. 
• Demonstrated ability to multitask and solve problems. 
• Demonstrated time management skills with the ability to meet deadlines. 
• Strong negotiation and relationship-building skills. 
• Analytical skills with the ability to exercise sound risk evaluation judgment. 
• Intermediate organizational and prioritization skills with the ability to manage multiple priorities. 
• Demonstrated understanding of industry practices, standards, and underwriting concepts. 
• Ability to communicate clearly and effectively both verbally and in writing. 
• Bachelor’s degree or equivalent combination of education and related business or technical work experience in occupational health and safety. 
• Proficient use of various core systems, office and computer equipment, and software packages. 
• Ability to travel up to 20% overnight, which may include travel by automobile and commercial airline. 
• Ability to drive long distances without interruption, including four hours or more. 
• Ability to safely access and navigate customer facilities, including occasional use of stairs, ladders, and elevated work areas. 
• Ability to work in a variety of indoor and outdoor customer environments, including construction sites, areas near roadways, and manufacturing facilities, with exposure to varying weather conditions and uneven terrain. 
• Ability to lift up to 30 pounds and perform the physical demands of the position throughout the workday, including prolonged walking, standing, climbing, and navigating a variety of customer work environments.

What will our ideal candidate have?

• Intermediate knowledge of OSHA, NFPA, and DOT codes and standards. 
• Experience applying loss control practices, processes, and evaluation tools to assess business operations and exposures. 
• Strong ability to build effective relationships with underwriters, agents, and insureds.
• Continuing education, including currently possessing one or more of the following certifications: Certified Safety Professional (CSP), Associate in Risk Management (ARM), Certified Risk Manager (CRM), Occupational Health & Safety Technician (OHST), or Construction Health & Safety Technician (CHST).

Compensation overview

The hiring range for this role is $80,000 - $136,000 annually. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and/or may be considered for other positions.

Culture and Total Rewards

We offer full-time employees a significant Total Rewards Package, including:

• Medical insurance options and other standard employee benefits, including dental insurance, vision benefits, life insurance, and more!
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) Plan (plus company match)
• Time Off - including vacation, volunteer, and holiday pay
• Paid Parental Leave
• Bonus opportunities
• Tuition assistance
• Wellness Program - including an onsite fitness studio

Michigan Millers and Western National Insurance believes in supporting the balance between work and life by providing a flexible work environment, which includes a variety of hybrid work arrangements designed to balance individual, job, department, and company needs. 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Michigan Millers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.