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IT Instructional Designer Associate

Role overview

Qualifications

  • Bachelor's Degree in IT, Business, Healthcare or a related field, or equivalent experience
  • Strong written and verbal communication skills
  • Excellent presentation and facilitation abilities
  • Ability to develop clear, user-friendly documentation and training materials

Responsibilities

  • Involved in training needs assessment processes and vendor selection
  • Works closely with IT and the business to understand system and training needs
  • Develops documentation for custom and packaged applications using various mediums
  • Delivers training programs for standard packages and productivity tools

Key facts

Hard skills

Other skills

  • Training And Development
  • Non-Verbal Communication
  • Organizational Skills
  • Detail Oriented
  • Problem Solving
  • Collaboration

About the company

Gundersen Health System logo

Gundersen Health System

Hospitals & Health Care

Gundersen Health System is where caring meets excellence through a comprehensive health network of wholly owned and affiliated services. It’s where nationally recognized quality meets dedicated, compassionate professionals, caring for patients in all stages of life. And we bring that care as close to you as possible, with regional clinics, affiliated hospitals, eye clinics, nursing homes and more. Many of our highly trained specialists provide outreach services throughout the Tri-state Region, in person and via telemedicine. Specialists are also able to quickly consult with their colleagues, system wide, share medical records and tests, and together provide a level of care that repeatedly distinguishes us as among the top five percent of healthcare organizations in the country. Quality emergency care begins near home too, with regional emergency departments and air and ground ambulances integrated with heart and stroke protocols to expedite treatment and improve outcomes. Caring meet excellence again and again—wherever you live-- if you’re receiving that care through the Gundersen Health System.

Company details

Company typeXLarge
IndustryHospitals & Health Care
Company size5001 - 10000

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Job description

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Scheduled Weekly Hours:

40

Emplify Health is seeking an IT Instructional Designer Associate to join our IT Applications team. In this role, you will help create and deliver engaging Epic training programs that support end users and IT professionals across the organization.

You'll partner with technical teams and business stakeholders to develop learning solutions that improve technology adoption, user confidence, and overall system effectiveness.

Major Responsibilities Include:

  • Involved in training needs assessment processes and vendor selection.

  • Works closely with both IT and the business to understand system and training needs for applications and packages supported.

  • Develops documentation for custom applications and packaged applications, using a variety of mediums as needed.

  • Assists in the design of training programs, classes, workshops, and Computer Based Training (CBT) and on-line help.

  • Delivers training programs for standard packages and productivity tools.

  • Performs work under direct supervision.

  • Handles basic issues and problems, and refers more complex issues to higher-level staff.

What's Available:

  • Fulltime, 80 hours biweekly (1.0 FTE)

  • Schedule: Monday-Friday days typically 8:00am-5:00pm

  • Location: Remote eligible role for residents of WI, MN, and IA. Must be within a close driving distance of La Crosse, WI for occasional onsite business needs and/ or trainings.

  • Immigration sponsorship (e.g., H-1B) is not available for this position.  

  • Starting salary of $52,000/ year and up based on your relevant work experience

What You'll Need: 

  • Education: Bachelors Degree in IT, Business, Healthcare or a related field, or equivalent years of experience and education

  • Experience: Strong written and verbal communication skills.

  • Excellent presentation and facilitation abilities.

  • Ability to develop clear, user-friendly documentation and training materials.

  • Strong organizational skills and attention to detail.

  • A passion for helping others learn and succeed.

  • Experience creating e-learning, online training content, or instructional materials is a plus.

  • Prior Epic experience also a plus.

In addition to the rewarding work, you'll receive:

  • A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated

  • Competitive Benefits: A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member

  • Substantial retirement contribution including a 401k match & annual discretionary base contribution

  • Work-Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need

  • Professional Development: Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center

  • Additional Employee Discounts and Perks Other benefits include a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more!

If you are looking to be a part of a stable and mission driven organization, we welcome you to apply!

PRACTICES AND PROMOTES BEHAVIOR CONSISTENT WITH THE MISSION, VISION AND VALUES

Mission: Together, we inspire your best life by relentlessly caring, learning and innovating. 
Vision: Leading with love, we courageously commit to a future of healthy people and thriving communities. 
Values: Belonging, Respect, Excellence, Accountability, Teamwork, Humility 

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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