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Manager of Salesforce Implementation | Remote | LATAM Only | 88111

Role overview

Qualifications

  • 7+ years of Salesforce implementation experience
  • 3+ years leading technical or consulting teams
  • Strong knowledge of Salesforce products: Sales Cloud, Service Cloud, Marketing Cloud
  • Proven ability to manage multiple simultaneous projects

Responsibilities

  • Lead a team of Salesforce professionals across multiple locations
  • Ensure projects are scoped accurately and executed effectively
  • Manage escalations and drive exceptional customer satisfaction
  • Optimize team processes and align deliverables with client expectations

Key facts

  • Remote from: Colombia
  • Full time
  • Senior (5-10 years)
  • 48 - 48K yearly
  • English

Hard skills

Other skills

  • Leadership
  • Communication

About the company

Remote Talent LATAM logo

Remote Talent LATAM

Staffing & Recruiting

We Find You Amazing Marketing Professionals from Latin America! We’re a headhunter agency for finding great and talented remote employees.

Company details

IndustryStaffing & Recruiting
Company size11 - 50

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Job description

Description

About Us

At Remote Talent LATAM, we connect top Latin American talent with leading U.S. marketing agencies. We guide businesses and candidates through every step of the hiring process, ensuring the perfect match in skills, culture, and goals. While we’re not direct employers, we act as a trusted partner, bridging the gap between exceptional talent and growing opportunities.

About the Client

Our client, a fast growing marketing and technology agency, helps organizations improve customer experiences, streamline operations, and accelerate growth through digital marketing and Salesforce solutions. They are looking for a seasoned leader to oversee a high performing cross functional Salesforce implementation team.

Role Overview:
The Director of Salesforce Implementation will lead a team of Salesforce professionals across multiple locations, including consultants, developers, administrators, solution architects, and marketing automation specialists. This role is responsible for ensuring projects are scoped accurately, executed effectively, delivered on time, and aligned with client expectations and quality standards. The Director will optimize team processes, manage escalations, and drive exceptional customer satisfaction.

Requirements

  • 7+ years of Salesforce implementation experience (consulting or client-side).
  • 3+ years leading technical or consulting teams, preferably remote or geographically distributed.
  • Strong knowledge of Salesforce products: Sales Cloud, Service Cloud, Marketing Cloud (MCAE & MCE).
  • Proven ability to manage multiple simultaneous projects and large-scale client engagements.
  • Experience with resource planning, time tracking, utilization reporting, and delivery KPIs.
  • Strong communication, leadership, and conflict-resolution skills.
  • Ability to operate at both strategic and tactical levels.


Nice to Have Qualifications:

  • Salesforce certifications.
  • Experience at a Salesforce partner agency or professional-services organization.
  • Familiarity with project management tools (Asana, Monday, Wrike, etc.).
  • Experience managing US, LATAM, or offshore teams.

Benefits

  • Salary: Starting 4,000+ USD per month, competitive and negotiable based on experience and qualifications
  • Full time position, Monday to Friday (EST business hours 8:00AM-5:00PM)
  • 10 working days of Paid Time off (PTO) per year
  • 100% Remote work environment
  • Independent Contractor

Eligibility Criteria:

  • This position is only open to candidates residing in Latin American (LATAM) countries, such as:                 

 Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered.
 Resumes must be submitted in English.
 Applications that do not meet these criteria will be automatically rejected.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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