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Jaguar Landrover Dedicated Technician - Cumbria

Role overview

Qualifications

  • NVQ Level 3 (or equivalent) in Vehicle Maintenance Repair
  • Confident, independent, and customer focused
  • Holds a full UK Cat B licence (max 6 points)

Responsibilities

  • Deliver prestige roadside support for Jaguar Land Rover vehicles, using manufacturer-specific tools and diagnostics
  • Take complete ownership of the customer experience, from arrival to completion of the repair
  • Combine technical skill with excellent communication to ensure customer satisfaction every time
  • Handle a mix of warranty work, roadside diagnostics, and advanced repairs

Key facts

Hard skills

Other skills

  • Diagnostic Skills
  • Customer Service
  • Technical Acumen
  • Communication

About the company

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The AA

Since 1905, we have been committed to putting drivers first with innovative thinking and award-winning services. And today we offer even more than ever. We have a driving service for pretty much anything you’ll ever need. Insurance, servicing and repair, driving lessons, buying and financing cars, roadside assistance and much more. Our members have an unshakeable confidence because they have a multi-service driving partner for life. So, no matter what’s around the corner, it really is OK when you’re with the AA.

Company details

Company typeXLarge
Company size5001 - 10000

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Job description

Company Description

Jaguar Land Rover Dedicated Technician – Drive Prestige, Deliver Excellence

Be Better – Be part of not one, but two iconic brands. Step into a role that blends cutting-edge technology with customer-first service. As a Jaguar Land Rover Dedicated Technician with The AA, you’ll represent two of the most respected names in motoring. This is more than a technician role—it's your chance to deliver a high-calibre experience that keeps customers moving with confidence.

Job Description

What You’ll Do:

  • Deliver prestige roadside support for Jaguar Land Rover vehicles, using manufacturer-specific tools and diagnostics
  • Take complete ownership of the customer experience, from arrival to completion of the repair
  • Combine technical skill with excellent communication to ensure customer satisfaction every time
  • Handle a mix of warranty work, roadside diagnostics, and advanced repairs
  • Start and end your day at home with a fully equipped JLR van, tools, and uniform
  • Work 40 hours/week – currently with a 7am–9pm shift range, with flexible standby hours to suit your life

Qualifications

  • NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair
  • Confident, independent, and customer focused
  • Holds a full UK Cat B licence (max 6 points)

Additional Information

What You’ll Get:

  • A competitive base salary of £38,270, with realistic OTE of £50,000+, designed to reward dedication and skill in a high-performing team
  • Industry-leading JLR & AA training
  • 23 days holiday + bank hols (rises with service)
  • Van, fuel, uniform, boots—and breakdown cover from Day 1
  • Up to 7% pension, life assurance, 24/7 GP & EAP support

Ready for Anything? Be part of something iconic. Apply today and take the wheel of your future.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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