Inside Property Adjuster- Remote

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

We are seeking an experienced Property Large Loss Adjuster to join our Homeowners Claims team supporting the Western region. This role is responsible for managing complex, high-severity residential property claims, typically exceeding $100,000 in loss value, from initial investigation through final resolution.

The ideal candidate brings extensive large loss property experience and can independently handle complex claims involving fire, wind, hail, catastrophe, and other major property damage events. This is a fully remote position with no field inspections required. Physical inspections are completed through independent adjusters, contractors, and other third-party partners, while you manage the overall claim strategy, coverage analysis, estimate review, negotiation, and resolution.

• This role will support claims primarily across the Western region.

• Investigate, evaluate, negotiate, and resolve complex homeowners property claims involving significant damages and exposures.

• Manage large loss claims resulting from fire, weather events, catastrophes, and other major property losses.

• Determine coverage, evaluate damages, and issue claim decisions within established authority levels.

• Review contractor and independent adjuster estimates for accuracy, scope, and appropriateness of repair recommendations.

• Utilize Xactimate estimates and supporting documentation to assess damages and identify discrepancies or opportunities for clarification.

• Manage claim authority requests and effectively document claim rationale for elevated approvals.

• Handle additional living expense (ALE) and personal property exposures as part of complex homeowner claims.

• Collaborate with contractors, mitigation vendors, independent adjusters, legal partners, and internal stakeholders to drive claims toward resolution.

• Provide guidance and mentorship to less experienced claims professionals.

• Maintain strong customer communication while managing claims that may remain open for extended periods due to the complexity of repairs and reconstruction efforts.

Desired Qualifications

• Extensive experience handling large loss residential property claims, typically exceeding $100,000.

• Strong understanding of residential construction, repair processes, and property damage assessment.

• Experience reviewing and interpreting Xactimate estimates.

• Ability to independently manage complex claims with minimal oversight.

• Strong analytical, negotiation, and decision-making skills.

• Proven ability to manage multiple complex files simultaneously.

• Excellent written and verbal communication skills.

Additional Preferred Qualifications

• Experience handling catastrophe-related property claims.

• Background managing fire, wind, hail, wildfire, or severe weather-related losses.

• Previous experience working with contractors, independent adjusters, and restoration vendors.

• Prior leadership, mentoring, or peer coaching experience.

Supervisory Responsibilities

• This job does not have supervisory duties.

#LI-JH1

Skills

Case Management, Claims Administration, Insurance Underwriting, Negotiation, Property Claims, Relationship Building, Stakeholder Relationship Management, Xactimate

Compensation

Compensation offered for this role is 68,500.00 - 115,600.00 annually and is based on experience and qualifications.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.