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Senior Director, Product Management - Identity Digital Intelligence

Role overview

Qualifications

  • 10+ years of product management experience, including experience leading product teams or product leaders.
  • Experience overseeing or building a device intelligence, device-fingerprinting or SDK-based signal product at scale.
  • Experience building device and network-risk capabilities, including device reputation or fingerprinting and IP, proxy, VPN, TOR, connection or ASN risk signals.
  • Experience owning commercial outcomes for a product portfolio, such as adoption, retention, revenue, pricing or packaging.

Responsibilities

  • Set the global vision, strategy and roadmap for Digital Intelligence across web, mobile and API products.
  • Define how device, behavioral, agent and network-risk signals are collected, scored and delivered into Experian's orchestration and decisioning products.
  • Lead a multi-region product management team and align global partners on shared roadmap priorities.
  • Partner with Engineering, Data Science, Design, Privacy, Legal and go-to-market teams to balance coverage, accuracy, latency, consent and regulatory requirements.

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • Director of Product Management
  • English

Hard skills

Other skills

  • Team Leadership
  • Communication
  • Collaboration
  • Strategic Thinking
  • Problem Solving

About the company

Serasa Experian logo

Serasa Experian

IT Services & IT Consulting

Somos uma Datatech, líder global em soluções de inteligência para análise de riscos e oportunidades com foco nas jornadas de crédito, autenticação e prevenção à fraude. Temos presença global com expertise local, estamos em 30 países e atuamos há 55 anos no mercado brasileiro. Contamos com os melhores talentos, mais de 21 mil colaboradores no mundo e quase 5 mil no Brasil. Trabalhamos sempre para criar um ambiente diverso e equilibrado para todas as nossas pessoas. Por isso, temos tanto orgulho de estarmos sendo continuamente reconhecidos como uma das melhores empresas para se trabalhar pelo Great Place to Work, Linkedin e Employers for Youth. E não para por aí. Aqui, inovação é o nosso combustível e não é à toa que a gente sabe quem é quem. Temos o maior ecossistema de big data da América Latina e a ele somamos tecnologia de ponta para revelar o que nem todos conseguem ver e ir além do óbvio. Com um portfólio completo e flexível, enxergamos o todo e à frente. Antecipamos o futuro para oferecer a pessoas e empresas um caminho que transforme, hoje, a incerteza do risco na melhor decisão. É assim que ajudamos pessoas a realizarem seus sonhos e empresas a prosperarem. Que trabalhamos por um Brasil com mais inclusão financeira. Afinal, trabalhar na Serasa Experian é muito mais do que as pessoas imaginam. É criar um amanhã melhor para todos, ampliando oportunidades aqui e agora.

Company details

Company typeLarge
IndustryIT Services & IT Consulting
Company size1001 - 5000

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Job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

Overview

Experian's Global Identity & Fraud portfolio helps protect digital interactions across financial services and other industries. Digital Intelligence encompasses device, behavioral, agent and network-risk signals that support fraud detection and real-time decisioning.

As Senior Director, Digital Intelligence, you will oversee the global product portfolio end to end, including signal strategy, collection technologies, APIs and data contracts. You will set the roadmap, lead product managers across regions, and be accountable for detection outcomes, customer adoption and commercial performance. This is a remote position. You will report to the Senior Vice President of Product Management.

Responsibilities

  • Set the global vision, strategy and roadmap for Digital Intelligence across web, mobile and API products, with measurable goals for coverage, detection performance and latency.
  • Define how device, behavioral, agent and network-risk signals are collected, scored and delivered into Experian's orchestration and decisioning products.
  • Lead the SDK, tag, mobile collection and API roadmap, including versioning, migration and deprecation practices that support stable customer integrations.
  • Guide detection strategy for bot abuse, account takeover, synthetic identity and new-account fraud using device, behavioral and network signals.
  • Advance agent intelligence by distinguishing legitimate automated agents, genuine users and malicious automation across onboarding, login and payment journeys.
  • Lead a multi-region product management team and align global partners on shared roadmap priorities, governance and product standards.
  • Partner with Engineering, Data Science, Design, Privacy, Legal and go-to-market teams to balance coverage, accuracy, latency, consent and regulatory requirements across markets.
  • Own portfolio adoption, retention, attributable revenue, pricing and packaging, while using AI-assisted discovery, prototyping and evaluation practices to improve product decisions and delivery.

Qualifications

Qualifications

  • 10+ years of product management experience, including experience leading product teams or product leaders.
  • Experience overseeing or building a device intelligence, device-fingerprinting or SDK-based signal product at scale.
  • Experience building device and network-risk capabilities, including device reputation or fingerprinting and IP, proxy, VPN, TOR, connection or ASN risk signals.
  • Hands-on product experience with behavioral and device signals such as spoofing, emulator, virtual-machine or headless-browser detection and signal stability over time.
  • Product experience in fraud prevention covering areas such as bot abuse, account takeover, synthetic identity or new-account fraud.
  • Experience defining or evaluating AI-powered product capabilities, including agent or tool-use workflows, evaluation frameworks, guardrails and human oversight.
  • Experience working with globally distributed product, engineering, data science, legal/privacy and go-to-market teams.
  • Experience owning commercial outcomes for a product portfolio, such as adoption, retention, revenue, pricing or packaging.
  • #LI-Remote

Additional Information

Benefits/Perks:

  • Great compensation package and bonus plan
  • Core benefits including medical, dental, vision, and matching 401K
  • Flexible work environment, ability to work remote, hybrid or in-office
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
  • Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package.

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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