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Enterprise Field Engineer

Role overview

Qualifications

  • Technical expertise in data solutions
  • Experience in client engagement and solution development
  • Strong communication and collaboration skills
  • Ability to mentor and develop best practices

Responsibilities

  • Act as a technical liaison to key clients, establishing trusted relationships
  • Educate clients on Cognite Data Fusion® and related offerings
  • Translate client feedback into clear, actionable product requirements
  • Provide technical support on client opportunities and organize workshops

Key facts

  • Remote from: United States
  • Full time
  • Field Solutions Engineer
  • English

Hard skills

Other skills

  • Technical Acumen
  • Collaboration
  • Communication
  • Problem Solving

About the company

Cognite logo

Cognite

Computer Software / SaaS

Cognite is a global industrial Software-as-a-Service (SaaS) leader, with an eye on the future and a drive to digitalize the industrial world. We’ve created a new class of industrial software which allows asset-intensive industries to operate more sustainably, securely, and efficiently. Our core software product is Cognite Data Fusion (CDF), designed to quickly contextualize OT/IT data to develop and scale company solutions. We use technology like hybrid AI, big data, machine learning, and 3D modelling to get there. We serve oil and gas, power and utilities, renewable energy, manufacturing, and other heavy-asset industries. Our technology helps them operate through transitions, sustainably and to scale, and without sacrificing bottom lines. We believe data must be made accessible, insightful, and open.In other words, we help our customers make data do more. And with that pave way for a full-scale digital transformation of heavy industry.Founded in 2016, we now number 700 strong, including some of the best software developers, data scientists, designers, and 3D specialists in the field. Hailing from 50 nationalities, we’re talented, curious, and fun to be around.Get to know us better: Life at Cognite: linkedin.com/company/cognitedata/life/Make data do more: makedatadomore.cognite.com/Twitter: @CogniteDataFacebook: @CogniteDataIG: @CogniteDataYoutube: /c/cognite

Company details

Company typeScaleup
IndustryComputer Software / SaaS
Company size501 - 1000

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Job description

What Cognite is: Relentless to achieve

Cognite operates at the forefront of industrial digitalization, building AI, and data solutions that solve the world’s hardest, highest-impact problems. With unmatched industrial heritage and a comprehensive suite of AI capabilities, including low-code AI agents, Cognite accelerates the digital transformation to drive operational improvements.

We thrive in challenges. We challenge assumptions. We execute with speed and ownership. If you view obstacles as signals to step forward - not backwards - you’ll feel right at home here. 

Our Moonshot is bold: Unlock $100B in customer value by 2035, and redefine how global industry works. Join us in this venture where AI and data meet ingenuity, and together, we will forge the path to a smarter, more connected industrial future.

How you’ll demonstrate Ownership

The Enterprise Field Engineering team leads the technical relationship as a customer scales beyond initial implementations and deployments into broader expansion and full enterprise-wide adoption. Enterprise Field Engineers help validate technology fit, architect and demonstrate new use cases and support deployment and operationalization as adoption expands. They are also essential in enabling our partner ecosystem, ensuring solution integrity, and elevating the Cognite experience through feedback loops to Product and Customer Enablement.

The Enterprise Field Engineering team works in close partnership with the Account Management team to grow and expand customers to enterprise scale and beyond.

The Impact you bring to Cognite

 

Client Engagement and Solution Development

  • You act as a technical liaison to key clients, establishing trusted relationships and ensuring alignment on solutions, integration architectures, and technical roadmaps to secure their willingness and confidence to scale and expand their use of Cognite Data Fusion®.
  • Your close collaboration with Account Managers and Sales teams results in identified and prioritized client opportunities that drive mutual business value.

Client Education and Technical Representation

  • You educate clients on Cognite Data Fusion® and related offerings, leading to successful adoption, solution integration, and value realization.
  • You develop client-focused demos, reference architectures, and solution accelerators utilized by Cognite teams and customers.
  • You represent Cognite in client meetings, workshops, and technical briefings to leverage your technical expertise to  build client confidence.

Internal Collaboration and Product Alignment

  • You act as a bridge between clients and Cognite’s Product organization, translating client feedback and needs into clear, actionable product requirements.
  • You ensure client-integrated solutions are technically feasible, scalable, and aligned with Cognite’s broader product strategy.
  • You provide continuous technical feedback and market insights from client interactions to inform product development and enhance competitive positioning.

Sales and Field Engineering Enablement

  • You partner with field engineering and sales teams to provide technical support on client opportunities, including technical account strategy, solution architecture, and use-case development.
  • You serve as a technical escalation point for complex client engagements, offering guidance and assistance to the broader sales organization.
  • You organize and manage client workshops and technical meetings, ensuring high-quality execution and alignment with client objectives.

Technical Leadership and Best Practices

  • You develop and promote best practices, frameworks, and reference architectures to strengthen Cognite’s position as a leader in client-focused industrial solutions.
  • You mentor other Field Engineers, sharing technical expertise and best practices related to client engagement and solution development.
  • You share insights and learnings from client interactions to enhance team effectiveness and responsiveness to market demands. 

A snapshot of our many perks and benefits as a Cogniter

  • Competitive compensation
  • 401(k) with employer matching
  • Competitive health, dental, vision & disability coverages for employees and all dependents
  • Unlimited PTOPaid Parental Leave Program
  • Employee Referral Program
      Learn more about us           Equal Opportunity Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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